Clinical Coordinator- RN Bates College Clinic | Bates College - Military Veterans

Duties and Responsibilities: Demonstrates knowledge or research utilization, evidenced-based practice, and best practice recommendations, and facilitating the application of these in the care delivery model. Maintains a collaborative working relationship both within the department and with other departments on patient care and performance improvement activities. Facilitates all admissions, transfers, and discharges. Communicates census fluctuations to the Nursing Supervisor as necessary. Actively integrates new staff into the unit culture. Reviews orientation tools with staff and meets with them weekly. Monitors the acuity of patient conditions. Triages and directs patient flow to assure prompt high quality nursing care. Makes self-available to Providers and his or her associate in the absence of the patients primary nurse and/or care coordinator. Reviews and adjusts staffing based on an assessment of needs of the on-coming shift. Assigns, leads, and delegates staff on respective shift according to staff competency to meet patient needs and the priorities of the department. Demonstrates knowledge of positive interpersonal relationships and acts as a resource for staff in regards to conflict resolution, resources, and patient care management. Maintains suitable equipment and supply inventories, in collaboration with manager for replacements, repairs and new purchases. Directs all safety measures to prevent accidents, harm or injury in any way to patients, staff, or equipment. Demonstrates knowledge of safety manual content. Oversees maintenance of unit manuals and education resources. Anticipates current and future staffing needs and oversees scheduling as directed by the manager, communicating issues and needs to the manager as appropriate. Responsible for home care needs being met by the time of discharge, with a goal of arrangements completed 24 hours prior to discharge when date of discharge is known. Provides an atmosphere in which staff can express tensions, conflicts, concerns and problems. Acts on performance improvement issues identified during CQI meetings. Attends CMOS education when available and incorporates standard work into daily routine. Promotes customer satisfaction in collaboration with assigned RN, and recovery of customer dissatisfaction. Cooperates with Case Managers activities with insurance company, based on information received. Demonstrates and ability to be flexible, organized and function under stressful situations. Maintains and respects confidentiality of patient/physician/personnel information. Able to be flexible in scheduling and role expectations to best meet patient, departmental, hospital and customer needs. Collaborates with the Business Office Manager and onsite eligibility worker, where patients require such assistance or in the case of transfers to the county hospital. Participates in unit operational activities as delegated by the manager. Accurately determines type of assistance/setting/resources necessary for the patient/family and provides appropriate resources/assistance list of facilities. Meets regularly with the Manager, other clinical Coordinators, and/or Case Managers to identify issues/concerns and develop steps toward resolution as well as to discuss and implement plans and progress of the department. Actively participates in Utilization Management Committee, CQI, varying team meetings and other meetings as appropriate. Role models professional behavior. Demonstrates an ability to be flexible, organized and function under stressful situations. Promotes CMMCs nursing philosophy. Maintains a good working relationship both within the department and with other departments. Identifies, develops, and participates in, educational programs for staff. Consults other departments as an appropriate to collaborate on patient care and performance improvement activities. Collaborates with the Director, Manager, and Human Resources in matters regarding disciplinary action both in documentation and delivery of counseling. Documentation meets current standards and policies. Collaborates with the Manager, providing input for and/or performing annual performance appraisals. Recognizes and addresses behaviors/language that are not conducive to professional workplace environment and provides the appropriate employee feedback, participating in the disciplinary process as necessary. Documentation meets current standards and policies. Demonstrates and role models a non-judgmental attitude and acceptance of patients and staff whose moral, religious or cultural beliefs differ from their own. Maintains and respects confidentiality of patient/physician/personnel information. Actively participates in varying team meetings and other meetings as appropriate. Promotes and participates in individual and team development. Process Improvement-identification, action, and follow-up. Practices within professional scope and provides only age specific care for which the specific competencies are complete. Demonstrates knowledge of principles of growth and development over the life span. Identifies/communicates capital equipment needs. Provides input into the development and management of unit specific budgets and works within established budgetary guidelines. Identify cost containment areas and help establish strategies to reduce costs.