Technologies Solution Expert (Baltimore, MD, US, 21227) - Military Veterans
at Komatsu
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
What Komatsu Offers
- Industry competitive compensation package including commission plan
- Day 1 comprehensive benefits package and generous 401K plan
- Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
- Paid vacation, sick, floating holiday, and holiday
- Employee recognition, career development opportunities, and excellent job security
- Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
Job Overview
The Technology Solutions Expert will provide technical solutions and application expertise to customers for all Intelligent Machine Control and Smart Construction products. Partnering with Territory Sales Managers and our Smart Construction Solutions Expert, the Technology Solutions Expert will assist in building long-term customer relationships to develop IMC and Smart Construction business and maximize sales. This individual will be expected to specialize in all IMC and Smart Construction Solutions while providing a prominent level of internal and external customer satisfaction.
Key Job Responsibilities
- Assist the sales team in the promotion of all Komatsu Intelligent Machine Control products, Smart Construction Solutions, and aftermarket machine control products.
- Be an active and highly visible participant in industry associations and events and keep abreast of competitive activity, products, and market trends.
- Assist the sales team with customer product demonstrations, technical presentations, and training.
- Communicate regularly with regional Sales and Product Support GMs, Sales Territory Managers, to share information on customer and competitive activity within their regions.
- Sell and perform services including but not limited to jobsite GPS localizations and troubleshooting, data conversions, topographic drone surveys, and machine calibrations.
- Provide internal training on new IMC and Smart Construction offerings, competitive comparisons, and after-market offerings.
- Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company.
- Proactively participate in company-sponsored training, to develop and advance product knowledge and equipment applications.
- Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
- Perform all other duties as assigned by management in a professional and efficient manner.
- Travel within the area of responsibility of at least but not limited to 50% of the time.
Qualifications/Requirements
- Smart Construction, survey, and/or machine control experience.
- Must be able to work independently.
- Possess basic mechanical skills for equipment setups and minor repairs.
- Sales experience.
- Must have strong communication and interpersonal skills.
- Excellent customer service skills.
- Excellent computer skills.
Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Baltimore, MD
Our purpose: Creating value through manufacturing and technology innovation to empower a sustainable future where people, businesses and our planet thrive together
Our values:
Ambition: With a ‘challenging spirit’ and without fear of failure, we innovate and always aspire to do more
Perseverance: Even when the work is difficult, we remain committed to our promises and reliably carry them through to completion
Collaboration: Creating value comes from teamwork, inclusion, respect, diversity and a win-win approach to all relationships
Authenticity: To earn and maintain trust, we always act with sincerity, integrity and honesty, and communicate transparently
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries.
The Komatsu North America Mining Distribution and Service group is a critical part of our Komatsu global organization. We, sell, install, service, provide parts and rebuild equipment, as well as provide digital solutions for our customers. In the United States, we have a presence in 16 states across the US with 30 primary sites. We have approximately 1,200 employees.
Our group supports field operations at the customer mine sites as well as shop operations at the Distribution and Service Centers. A large part of our workforce focuses includes technical trades.
SLQDC (Safety, Law, Quality, Delivery, and Cost) represents the order of priority for all Komatsu Employees when making decisions. Safety always comes first. In addition to Komatsu standards, our operations follow all OSHA (Occupational Safety and Health Administration), MSHA (Mine Safety and Health Administration), DOT (Department of Transportation), Customer, and all federal, state, and local guidelines.