Community Outreach and Engagement Leader - Remote Flexibility - Military Veterans

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Lead Inclusive Lending initiatives by developing and executing strategies to drive CRA and Fair Lending goals through various areas of community outreach opportunities to promote fair and equitable access to credit for all communities. This critical engagement role is responsible for establishing and leveraging community relationships that are aligned with Truist Purpose, Mission and Values and acting as conduit/liaison between the community, Real Estate Lending Originations and other partners within Truist that champion our PMV.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.

1.    Lead and develop outreach strategies with local churches, non-profits, government offices and other community organizations focused on homeownership, financial education, and community development.
2.    Build and maintain partnerships with internal Bank Teams to integrate mortgage services across the Bank’s product offerings.
3.    Lead, develop and execute strategies to promote a faith-based initiative.
4.    Lead and organize large scale community events including faith-based initiatives.
5.    Train lending team as appropriate on leveraging the tools to meet regulatory requirements and the importance of equitable lending. 
6.    Attend community events and forums to disseminate information and gather feedback on learning experiences.
7.    Lead and develop a marketing and outreach plan for community events and workshops through areas such as faith-based seminars; homeownership fairs; financial literacy workshops. Localized advertising with bulletins, newsletters, and digital marketing if available.
8.    Utilize data to identify target markets with high concentration of emerging-majority, unbanked or underbanked communities to drive effective outreach based on the needs of the community.
9.    Prepare reports and presentations for internal stakeholders and regulatory agencies as required. 
10.    Provide guidance and support to Community Outreach and Engagement Mangers.
11.    Evaluate and monitor ROIs associated with funding associated with outreach events.
12.    Monitor and adjust outreach efforts accordingly.

QUALIFICATIONS

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.    Bachelor’s degree in community development, business or marketing, or equivalent experience
2.    5+ year experience in community outreach, mortgage services or related field.  
3.    Proven strategic client acquisition experience and established partnerships in underserved communities
4.    Strong understanding of mortgage products and the home-buying process.
5.    Excellent communication, relationship-building, and project management skills
6.    Strong analytical and interpersonal skills; ability to influence

Preferred Qualifications:
1.    Professional designation or board membership for industry related association
 

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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