Customer Success Professional - Military Veterans

Deliver business value through Right and Fast partnership

As

a Customer Success Professional here at Honeywell, you will play a crucial role

in ensuring the success and satisfaction of our key customers. You will build

and maintain strong relationships with customers, comprehend their business

needs, and provide tailored solutions to meet their requirements. Your

expertise in customer success will contribute to customer retention, expansion,

and overall business growth.

You will report directly to our Customer Success Manager and you'll work out of

our Raleigh, NC location on a hybrid work schedule.

In this role, you will impact the company by driving customer satisfaction,

retention, and expansion. Your ability to build strong relationships,

comprehend customer needs, and deliver exceptional service will be instrumental

in shaping our customer success strategies and driving business success.


KEY RESPONSIBILITIES

• Build and maintain strong
  
  relationships with customers, ensuring their success and satisfaction with our
  
  products and services
• Comprehend customer business needs
  
  and provide tailored solutions to meet their requirements
• Work with cross-functional teams to
  
  drive customer-centric initiatives and ensure seamless customer onboarding and
  
  implementation
• Analyze customer data and provide
  
  insights to drive continuous improvement and enhance the customer experience
  
  
  
  

BENEFITS OF WORKING FOR HONEYWELL

• Benefits Medical, Vision, Dental,
  
  Mental Health
• Paid Vacation
• 401k Plan/Retirement Benefits (as per
  
  regional policy)
• Career Growth
• Professional Development
  
  

YOU

MUST HAVE

• Minimum of 3 years of experience in
  
  customer success or account management
• Proven track record of building and
  
  maintaining strong customer relationships
• Excellent communication and
  
  presentation skills
• Strong problem-solving and
  
  negotiation abilities
• Experience working with CRM software
  
  and customer success tools
  
  
  

WE VALUE

• Bachelor's degree in Business
  
  Administration, Marketing, or a related field
• Passion for customer success and
  
  satisfaction
• Ability to work self-reliantly and as
  
  part of a team
• Strong guiding and mentoring skills
• Proactive and results-oriented
  
  mindset
• Continuous learning and adaptability

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes

technologies that address some of the worlds most critical demands around

energy, safety, security, air travel, productivity, and global urbanization. We

are a guide software-industrial company dedicated to introducing

state-of-the-art technology solutions to improve efficiency, productivity,

sustainability, and safety in high-growth businesses in broad-based, attractive

industrial end markets. Our products and solutions enable a safer, more

comfortable, and more productive world, enhancing the quality of life of people

around the globe.



Honeywell is an equal opportunity employer. Qualified applicants will be

considered without regard to age, race, creed, color, national origin,

ancestry, marital status, care or sexual orientation, gender identity or

expression, disability, nationality, sex, religion, or veteran status.

Additional Information

• JOB ID: HRD250098
• Category: Customer Experience
• Location: 208 South Rogers Lane,Raleigh,North Carolina,27610,United States
• Exempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.