Biometrics Technician - Part Time - Military Veterans

at Amentum

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Earn up to $22.26 hourly with no experience! This is an opportunity to work with the United States Citizenship & Immigration Services (USCIS) in meeting the mission of administering the nation's lawful immigration system.

Hourly Rate of Pay: $18.16

Earn an additional hourly rate up to $4.10 per hour in unused Health and Welfare monies

Job Description:

As a Biometric Technician (BT), you will be responsible for supporting the mission of a government program located in Grand Rapids, MI. This position works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified candidates.This position is a part time team member.

Part Time employees are expected to be available all five days, Monday through Friday between the hours of 7:45am to 4:15pm or for certain coverage times as needed at the site. This is not a regular Full -Time. Part-Time employees have a set schedule of hours; however, occasionally employees are notified the night before or day of if changes need to be made to the existing schedule. Employees are regularly scheduled for 20 hours a week but can be altered depending on applicant volume and site needs.

Primary Responsibilities are:

Complete biometrics registration for applicants seeking legal immigration to the United States.

Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.

Provide front-line customer service as representatives of Amentum and on behalf of the United States Government.

Highlights of Responsibilities:

It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be able to work with the public, display a cheerful and inviting demeanor, smile, manage the applicants with sensitivity, courtesy and ensure the applicant is treated with respect as a customer of the USCIS ASC.Further, personnel must safeguard all areas where Personal Identifiable Information (PII) is vulnerable such as applicant's paperwork and identifications, electronic biometric data and reports.

Perform quality biometrics processing to include capturing electronic fingerprints, photographs, and signatures within established program-wide processing times.

Screen applicants entering the facility to ensure they have a valid appointment notice and identification allowing their entry into the ASC.

Utilize crowd control barriers (stanchions or rails) to ensure a safe and organized entry into the facility.

Visually inspect applicants and their belongings prior to allowing entry into the facility. During national pandemics or other health crisis, applicants may be asked questions about their status of illness and may be declined entry to the ASC per customer requirements.

Conducting periodic facility checks (both interior and exterior) reporting any concerns to the Site Supervisor to manage.

Assist the Site Supervisor and/or government Immigration Service Officer in calling local law enforcement or first responders when necessary.

Manage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed.

Required Qualifications:

Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.

A High School Diploma or equivalent.

Must be able to speak and write in English.

Ability to stand upright on one's feet for scheduled shift duration, excluding meals and breaks.

Ability to hold and grasp applicant's hands to obtain quality fingerprints.

Ability to work in a high paced environment with the public.

Ability to type and use basic computer skills.

Successful completion of the biometrics training and become certified within sixty days.

Desired Skills:

Ability to speak a foreign language.

This position is regulated by the Department of Labor (DOL) as a Service Contract Act (SCA) contract. The DOL regulates the minimum hourly rate of pay, holiday and vacation leave benefits and Health and Welfare money to offset employer costs of benefits (medical, dental etc). Part Time employees are not eligible for benefits so unused health and welfare dollars will be paid up to an additional $4.10 per hour.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

Grand Rapids, MI

Amentum

Amentum brings industry-best expertise, processes, and technology to ensure the availability and reliability of our Government and commercial clients’ vital facilities and equipment. We apply our culture of excellence to operate, maintain, and manage your global assets and complex supply chains to meet modern challenges at home and abroad. You get the confidence that comes from a partner with on a century-long heritage of unrelenting dedication to our clients’ missions across the DoD, civilian agencies, and the IC.

We are looking for skilled Veterans interested in continuing your career in aviation, global logistics, IT and Network support, and also unmanned systems.

We currently have positions open nationwide and globally to include: Kuwait, Iraq, and other overseas locations!

Amentum’s skilled workforce lives with outcomes rather than just works on them. Our employees hold the most sought-after certifications in the industry, including Program Management Professional (PMP), IT/Cyber, ITIL, and Professional Scrum Master (PSM). Our teams who maintain and modify vehicles, aircraft, and weapons systems work within disciplined environments certified to AS9001D, ISO 9001:2015, AS9110B, and AS9100C standards.

Whether it’s managing facilities supporting the IC’s classified missions, operating UAVs that protect our soldiers, or maintaining military equipment at remote bases abroad, Amentum has the experience, passion, and commitment to meet your critical needs.

What happens after I apply?

First, you will want to ensure your RecruitMilitary profile is up to date, and you also have the most up to date resume to provide. Once you apply for the role you will be re-directed to complete your employment application on Amentum's career site. Once you complete that application a recruiter will review your skills and qualifications and reach out to you about the role as appropriate.

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