Receptionist & Administrative Assistant for Access and Diversity - Military Veterans

Job Title: Receptionist & Administrative Assistant for Access and Diversity
Department: Admissions
Classification: Non-Exempt
Grade: 8
FTE/Working Schedule: 1.0

Compensation:

The expected starting hourly for this position is between $21.85 and $23.05. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility.

Position Overview:

Reporting to the Associate Dean and working in close concert with the Access and Diversity team, the Receptionist & Administrative Assistant for Access and Diversity is a full-time position charged with warmly, professionally welcoming a bright, diverse range of visitors to campus (~60% of FTE). In close coordination with their supervisor, this position also supports programs and initiatives emerging from the Access and Diversity team (~40% of FTE).

Essential Job Functions/Responsibilities:

• Serve as a primary public-facing receptionist, with attention to:
  • Front desk reception, including check-in, itinerary coordination, and answering visit questions;
  • Answering phone calls and fielding email inquiries in the general inbox on a daily basis;
  • Coordinated communication to ensure visitors, student ambassadors, divisional colleagues, and other campus partners understand their roles and responsibilities
  • Scheduling and/or support for group visits
  • Ensuring accuracy of data entered within Technolutions Slate
• Supports visit and event programming events and initiatives, in consultation with the Visit Experience and/or the Access and Diversity teams
• Perform general office tasks (eg, compose routine correspondence, copying, collating, making deliveries, general office errands, etc)
• Works to create and encourage an open, welcoming, and inclusive environment in admissions that actively supports students and their families to appreciate and grow with Carleton's academic and cultural life and deep tradition in the liberal arts.
• Coordinates special projects/tasks and/or provides assistance to divisional programming and events as assigned.

Supervision Received and Exercised:

• Reports to the Associate Dean of Admissions - Visit Experience

Education/Experience/Skills:

Required:

• A bachelor's degree with one year of experience or 3-5 years of full-time similar office experience.
• Proven word processing skills.
• Polished interpersonal skills and ability to make all visitors feel welcome and heard.

• Ability to multi-task in a fast-paced, high-volume environment and to think on one's

feet.

• Ability to work independently as well as part of a team, including a willingness to work extended and weekend hours during peak periods.
• Strong organizational, administrative, and time management skills in order to manage multiple projects and tasks.
• Enthusiasm for supporting a student body that is broadly diverse with regard to gender, race, ethnicity, nationality, socioeconomic status, sexual orientation, and religion, among other factors.
• A commitment to strengthening inclusion, diversity, and equity at the divisional and institutional level.
• Excitement to learn, innovate, and grow skills to match evolving needs, including an openness to staff and supervisor feedback.

Preferred:

• Demonstrated comfort with MS Office and Google Workspace applications.
• Prior experience in higher education workplaces.
• Comfort reading, writing, and speaking in a language other than English.

Physical Requirements:

Must have the ability to understand and follow written and oral work instructions, operations, safety procedures, and hazardous labels.

Note:

This position description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.

Review of applications begins immediately and continues until the hire is complete. We accept only online applications.

Carleton College is an AA/EEO Employer:

We are committed to developing our staff to better reflect the diversity of our student body and American society. Members of underrepresented groups are strongly encouraged to apply.

Staff Salary and Benefits:

Carleton also offers a robust suite of benefits including: A generous 403(b) retirement plan with a 10% employer contribution and 2% employee contribution. Medical, dental, vision, life and disability insurance. Paid time-off, including 15 vacation days, 8 paid holidays, 3, floating holidays, 2 weather days, and extra days at the end of the calendar year to make a continuous week off before New Year's. Employee Assistance Program (EAP) for all employees. A dependent tuition program after six years of service.