Field Service Technician B - Military Veterans
at Hitachi Energy
Hitachi Energy is seeking a Field Service Technician B for its Earth City, MO location. You will be the provider of technical support for Transformer Service, part of the US Transformer HUB. Reporting to the Regional Field Operation Manager, your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to identify new business opportunities.
Responsibilities:
- Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements.
- Exceeding customer expectations by understanding and anticipating current and potential needs.
- Coordinating logistics of resources and spare parts for all site Service jobs.
- Perform tasks requiring the ability to read and work from applicable electrical and mechanical drawings, and/or instruction and technical manuals.
- Perform applicable internal work such as bushing connections, lead clearance, tapping, crimping, taping, contoured joints, etc.
- Identifying and developing potential sales and business opportunities based on knowledge of customers and collaboration across Hitachi Energy.
- Suggesting product and process improvements within the business to enhance operations and customer service.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- Repair, re-gasket, assemble and disassemble equipment as directed. With direction, perform activities requiring use of all applicable mechanical hand tools.
- With Direction Operate and maintain Vacuum Oil Processors (VOP's) and oil handling equipment. Complete vacuum oil processing logs
- Have a strong understanding of the theory of operation and construction of transformers, current transformers, bushings, etc.
Requirements:
- Associate's degree and 2 years of experience or High School Diploma with 5 years' experience, as well as technical/vocational, or apprenticeship training
- Ability to travel domestically is an essential part of this position
- Travel up to 85%
MO
Advancing a sustainable energy future for all
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Our North American headquarters in Raleigh, North Carolina employs more than 4,600 in both manufacturing and office locations throughout the region.
At Hitachi Energy, our greatest asset is diversity among our employees. We are proud to be partnering with RecruitMilitary to better serve and support the veterans in our communities and within our organization. We foster diversity through our Military and Allies employee resource group, strategic partnerships, and ongoing education. Our team made up of talented individuals from various genders, cultures, and backgrounds, plays a significant role in our mission of advancing a sustainable energy future for all.