*HIRING INCENTIVE* FOOD SERVICE SUPERVISOR (SASEBO BAYSIDE FOOD COURT) -RPT - Military Veterans
at Navy Exchange Service Command (NEXCOM)
MUST BE SOFA (STATUS OF FORCES AGREEMENT) SPONSORED IN ORDER TO APPLY. THIS POSITION IS NOT OFFERING SOFA SPONSORSHIP.
Job Summary: Is responsible for supervising and coordinating the operation of the various locations throughout the installation. Supervises associates predominately in grade NA-2 and NA-3. Duties and Responsibilities: Supervises a number of food service associates predominantly in NA-2 or NA-3 engaged in performing food service functions at specific food service areas and or locations. Insures necessary training of subordinates in various operations. Recommends performance requirements and provides input regarding performance appraisals. Adjusts informal complaints through discussion with associates or as applicable union representatives. Initiates proposals for disciplinary action as needed. Carries out EEO policies and communicates support of these principles to subordinates. - Plans and schedules sequence of operations and establishes required priorities for subordinates in assigned area and selects workers and tasks to be performed coordinates as necessary with appropriate area and or location in connection with availability of personnel. Explains work requirements and new procedures provides advice when problems occur. Reviews work for overall adequacy timeliness and compliance with established procedures. - Determines equipment supplies and maintenance required and assures adequacy of supplies and equipment as needed. - As required completes a variety of correspondence and reports in connection with the food service operation provides information pertaining to the various operations and otherwise assists in administrative matters relating to the food service operation. - May provide continuity of all K4 operations in the absence of the supervisor. - Adheres to Navy Exchange Customer Service standards by maintaining a neat clean appearance and wearing appropriate uniform name tag as required. Exercises tact good manners and courtesy when serving and assisting customers suggests substitutes when items are not available and informs customers of specials. Provides service in a prompt and friendly manner ensuring that the food items are presented in an attractive and appetizing way. Furnishes each customer with a register receipt and thanks the customer for their patronage. - Works under the general supervision of a designated supervisor performing duties in accordance with prescribed procedures and instruction. Refers difficult operational problems to superior for advice and guidance. Work is reviewed for overall efficiency of operations and quality of work performance. - Performs other related duties as assigned
Requirements
Twelve months experience performing cafeteria or counter-type food service duties such as preparing fruit and vegetable salads making simple sandwiches and coffee in large urns setting up food service counters steam tables etc. receiving customer orders and serving customers operating a cash register computing charge performing cleaning duties such as scraping staking and preparing dishes for dishwasher keeping counters steam table and other equipment and appliances clean etc. or similar work that provided the knowledge and skills to perform the duties of the position. SUBSTITUTION OF EDUCATION FOR EXPERIENCE One year of high school education may be substituted for 3 months of experience up to a High School Diploma or GED for 12 months of experience.
List of Documents required for this position:
• Valid Passport with valid SOFA stamp
• Valid Government ID Card
• Command Sponsorship Letter or Family Entry Approval Letter
• Alien Registration Card, if applicable
• Proof of SSN, if applicable
• Permanent Duty Orders, if applicable
• Prior Military Service Members must also bring copy of DD214.
Sasebo, Nagasaki
WELCOME TO Navy Exchange Service Command (NEXCOM)!
The Navy Exchange Service Command (NEXCOM) is the headquarters for the worldwide NEXCOM Enterprise and is one of 11 commands under the Commander, Naval Supply Systems Command (NAVSUP).
NEXCOM offers exciting opportunities to join a unique provider of goods and services to Navy Sailors and their families around the world. We are a $2+B enterprise, operating over 300 Navy Exchange retail locations and 100 Navy Hospitality locations around the US and in 13 foreign countries, on nearly 100 Naval Bases globally. Our NEX oversees the operation and management of retail stores, food services, hotels, auto shops, and other services.
NEXCOM oversees six primary business programs:
- Navy Exchange (NEX) Retail Stores and Services
- NEXCOM Hospitality Group
- Uniform Program Management Office (UPMO)
- Navy Clothing Textile and Research Facility (NCTRF)
- Ships Stores Program
- Telecommunications Program Office (TPO)
With the exception of the Ships Store Program, the NEXCOM Enterprise conducts its operations as a federal non-appropriated funded instrumentality. As such, the command is self-supporting with 70 percent of its profits given to Navy Morale, Welfare and Recreation (MWR) programs and the remaining 30 percent reinvested in NEX buildings and equipment.
NEXCOM is a military organization and is subject to congressional legislation as well as oversight from the Department of the Navy. NEXCOM’s parent command is the Naval Supply Systems Command (NAVSUP).
The NEXCOM Enterprise boasts over 14,000 civilian associates in a wide variety of jobs worldwide, over 40 percent of whom are military affiliated as either family members or veterans. The bulk of NEXCOM’s workforce is comprised of government non-appropriated civilians, many of whom are also military affiliated as either family members or veterans. This combination of military leadership and civilian business expertise enables NEXCOM to perform its unique mission for the Navy.
Our mission is to provide authorized customers’ quality goods and services at a savings and to support Navy quality of life programs for active duty military, retirees, reservists, veterans, DoD civilians and families
Remember, you will come for our benefits but you will stay for the mission!