SAF/IS Regional Program Specialist - Temp - Military Veterans

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. 

At the American Red Cross, your uniqueness can shine! 

We are seeking a Regional Service to the Armed Forces (SAF) and International Services (IS) Regional Program Manager for Valdosta, GA

WHAT YOU NEED TO KNOW:

Supervise team to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures.  Manage the daily operations and provide guidance, support and assistance to Red Cross offices in establishing, growing and maintaining programs and services.   Provide support, development and/or leadership guidance to all volunteers.

WHERE YOUR CAREER IS A FORCE GOOD:

Provide guidance, support and assistance to Red Cross field personnel, and ensure programs and services are carried out consistently and in accordance with specified Red Cross policies and procedures within their assigned area.  Responsible for management of a team which may include hiring, assigning work, coordinating, training, coaching, and evaluating performance of staff.

Build and cultivate external relationships with community leaders, military leaders, government and civic organizations and other charitable agencies. Outreach includes command meetings, education briefings, presentations or information sessions with community service organizations, local schools, etc.

Manage a volunteer program to meet the workforce model and enable delivery of programs and services.  Assist with developing recruitment plans and ensure volunteer staff ratio reflects the diversity of the population being served.

Ensure the efficient and consistent delivery of programs and services to all clients in assigned area, including follow up and referrals.  

Provide assistance on projects and work assignments as needed.   Monitor and report on the outcomes and results of programs and services to ensure organizational accountability and make recommendations for continuous improvement to ensure metrics are consistently met.

Manage expenditures to ensure programs are operating within budget.

WHAT YOU NEED TO SUCCEED:

Education: Bachelor's degree required. 

Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.  

Management Experience: 1 year of lead or supervisory experience.

Skills & Abilities: Must be able to operate independently, with initiative, and manage an assigned area of responsibility, with general supervision.  Strong computer skills are required.  Public speaking skills and the ability to communicate effectively verbally and in writing are required. Strong interpersonal skills and the ability to work with multiple priorities are essential.  Familiarity with military culture, regulations and protocol is strongly desired. Ability to work on a team.

Travel: travel required around the state. A current, valid driver's license with good driving record is required. 

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds.  The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).  The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

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