Director, Business Partner, Anti-Infectives and Respiratory (AIR) - Military Veterans

Site Name: USA - Pennsylvania - Philadelphia, Durham Blackwell Street
Posted Date: Nov 21 2024

Are you looking for an opportunity to lead innovative technical programs and projects while establishing a culture where digital, data and tech are assets to understanding and growing the business? If so, this is the role for you!

The Director, Business Partner, US Anti-Infectives and Respiratory (AIR) will deliver value continuously by collaborating with the AIR commercial team to develop and deliver digital and technology requirements, data requirements, account management, business process re-engineering, solution design and implementation.

The Business Partner will lead strategy development and digital, data and tech initiatives that are directly connected to the biggest business challenges with the highest impact and play an important role delivering Omnichannel, Customer Experience Operating System and GenAI transformation. The Business Partner will be part of the commercial team and will ensure cost effective, innovative IT solutions are put in place in alignment with the business strategy, prioritizing and managing across business teams and partner agencies to deliver with excellence and on time. The Business Partner will be focused on building and maintaining close partnerships with customers and related solution groups to become the recognized digital and tech expert and sought partner for AIR commercial team.

Key Responsibilities:

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following.

• Develop strategic plans to address key business challenges and determine buy, build, partner options to deliver value.
• Work collaboratively with brand leaders across both business and Tech to support GSK's Digital/Omnichannel strategy and initiative launch plan support for the AIR Business Unit in the U.S.
• Manage the delivery of initiatives within the AIR Business Unit digital, data and tech action plan connecting digital and tech solutions to business strategy, including products in the innovation portfolio connected to a specific business use case with associated value.
• Ensure project plans for Digital Strategy implementation stay on track and get ahead of possible barriers through frequent contact with those responsible for delivering tactics related to the strategy roadmap.
• Determine and understand your customer's digital and technology needs better than anyone, through a combination of qualitative and quantitative analysis, to ensure effective implementation of GSK's digital, data, GenAI and Omnichannel strategies.
• Create and lead the process of integrating IT systems related to the strategy to meet the requirements of AIR, Tech and GSK
• Evaluate project constrains to find alternatives, alleviate risks, and perform re-engineering if required.
• Update stakeholders about any issues connected to capabilities, the architecture or processes.
• Analyze the business impact that individual technical choices may have on the AIR business processes and propose effective solutions.
• Guide and influence employee teams and agency partners delivering capabilities, content and agile development.
• Stay up-to-date and externally focused on emerging technologies and propose changes to the existing capabilities to benefit GSK's AIR business unit.
• Interact directly with all Tech groups, business owners/users, external product vendors, data vendors, and offshore support suppliers, building and maintaining strong and effective relationships.
• Ensure that technical delivery is fully compliant with GSK's security, quality, and regulatory standards.
• Encourage use of relevant pharma tech and central services and collaborate with service partners in the identification and delivery of service improvements.
• Work closely with Product Owners on release planning and roadmaps aligned with AIR operating plans as they relate to digital strategy and Omnichannel marketing implementation.
• Contribute to the advancement and improvement of Agile practices within the organization.
• Support and advance modern marketing automation through use case development, implementation, and continuous improvement processes.
• Responsible for making sure project goals are achieved on time in alignment with the stakeholders' expectation.

Why You?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• BA or BS degree
• 9+ years' experience in delivering digital, data and tech solutions in healthcare or pharma industries.
• Experience in strategy development.
• Experience with Omnichannel marketing.
• Experience with strategies impacting healthcare professionals, patients, and payers.
• Experience in the marketing technology domain identifying and connecting tech solutions to business challenges.
• Experience identifying and connecting GenAI solutions to business challenges.
• Experience in product management.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Excellent relationship management, strong influencing and communication skills.
• Experience with working in a matrixed organization with multiple stakeholders and working in an agile organization.
• Ability to drive outcomes and manage client expectations.
• Excellent analytical skills and the ability to see the connections between layers of business operations.
• Familiar with the concepts, standards, technology, tools, processes, procedures, hardware, software, and services in use for delivering information services.
• Experience being part of teams that have developed successful software products from concept to adoption.
• Ability to define the beneficial solutions and the ones which are inefficient for a particular business need.
• Ability to build understanding of the business area strategic goals, processes and workflow, and of the IT tools deployed.

#LI-GSK

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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