Sr Product Designer - Military Veterans

DUTIES & RESPONSIBILITIES:

• Define new solutions that align to the organization's vision and the needs of users using problem-framing approaches and well-known tools such as Jira and Figma within a product model and agile-like processes.
• Apply best practices to common design problems using human-centered design methods in the digital product development process.
• Address specific product capabilities that need to be solved, such as optimizing a process or improving user engagement, based on direction received from team leads or managers.
• Communicate decision-making rationale confidently to cross-functional team members and senior stakeholders in a clear way.
• Utilize design facilitation skills to foster collaboration within cross-functional teams, and storytelling to build trust and establish long-term relationships.
• Mentor and collaborate with junior team members, providing guidance and support in best practices and methodologies.
• Models Thrivents leadership competencies Model the Way, Rally the Team, and Deliver Outcomes.
• Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivents trust and reputation remain strong with its clients.

This role will interact with the following:

• Fellow design and product team (collaboration)

• Product Designers, Associate Product Designers (mentorship)

• Product Managers, Design Managers, Engineering Managers (working sessions, presentations)

QUALIFICATIONS & SKILLS:

Required:

• Bachelors degree or equivalent experience in Interaction Design, UI/UX Design, Web Product Design, Web Development or any combination of education and experience which would provide an equivalent background.

• 6+ years of experience in a related field, with at least 3 years of experience in user experience, interaction design, product innovation and research in a product development team required.

• Proven experience in leading projects and contributing to the development of multiple shipped digital products.

• Ability to develop processes and approaches for tackling design problems, anticipating challenges, and uncovering quality solutions.

• Strong communication skills, with the ability to explain rationale for design decisions and clarify success metrics.

• Demonstrated application of human-centered design with a keen understanding of business and technical impacts on digital design.

• Self-directed and proactive, with a passion for driving progress and making meaningful contributions.

• Able to turn research into action that solves the user definition of a problem.

• Experience in cross-functional collaboration roles, with a focus on delivering business value.

• Extensive knowledge of how to leverage a design system and how to push the boundaries of the design system to achieve product and user goals.

• Relevant agile experience

Preferred:

• Knowledge and experience working in diversified financial service.Familiarity with current UX research, theories and methodologies (especially user-centered design processes), as well as understanding of how human factors impact ROI and the product development lifecycle.