CLAIMS AND CHARGEBACKS SPECIALIST - Military Veterans

AppleOne is proud to present:
Responsible for claims and chargeback administration for suppliers, carriers, and vendors. Data gathering, analysis, report generation, and negotiation on claims and chargebacks.

• Manage Customer, Factory and Vendor Claims Process
• Portfolio Management including Account Reconciliations, Disputed Charges, and Unapplied Credits
• Internal Controls
• Provide guidance and serve as escalation point for A/R, Factory and customer claims issues.
• Perform monthly, quarterly and annual accounting close responsibilities.
• Significant communication with internal business partners to drive company initiatives and maintain / improve accounts receivable portfolio performance.
• Direct the research and adjustments of chargebacks by partnering with external teams and sales execs to identify root cause for prompt resolution.
• Summarize monthly deductions via a management dashboard, showing open deductions by customer and type, with emphasis on "unauthorized" payment deductions, open balances with steps to collect/clear items.
• Make recommendations for corrective actions by identifying gaps, trends, and areas of improvement to prevent similar claims arising from the same customer(s).
• Implement reporting, matrix, KPI, and analysis to Executive Leadership related to customer claims/chargebacks.
• Establish, maintain and monitor internal controls related to A/R to ensure accounting controls.

Required Qualifications

• Wholesale/consumer goods industry is required.
• 5+ years with auditing, claims and/or returns experience.
• Must have experience with ERP accounting software and must work carefully and deliberately with an eye toward detail while in a fast-paced business environment.
• Bachelor's Degree in Accounting, Finance, or Business is required.
• Microsoft Dynamics GP experience preferred.
• Strong organizational skills; a self-starter who can prioritize and multi-task.
• Advanced level in Microsoft Excel is required.

EEO/AA Employer/Vet/Disabled.





The Know Your Rights poster is available here:


https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf





The pay transparency policy is available here:


https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf





For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.





We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.





AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf





We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


#1016

Experienced (Non-Manager)