Service Team Manager - Long Beach - Military Veterans

at General Dynamics

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Responsibilities for this Position

Position Title: Service Team Manager - Long Beach

Date: Dec 17, 2024

Location: Long Beach, CA, US

Company: Gulfstream Aerospace Corporation

Service Team Manager - Long Beach in GAC Long Beach

Unique Skills:

This role will support Long Beach site.

Strong planning, leadership, interpersonal, decision making, oral and written communication skills.

Strong project management skills

The compensation range for this role is:

$138,368.45 to $152,933.55 Annually

Final compensation for this role will be determined by several factors including but not limited to; minimum and preferred qualifications, knowledge, skills, abilities, education, experience and location.

Education and Experience Requirements

Bachelor's Degree in aviation maintenance or related field required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 7 years aviation experience to include three (3) years of in-service maintenance experience on large or mid-size cabin aircraft. 5 years supervisory experience and may include two (2) years of project management experience. A&P (FAA Airframe and Powerplant) license preferred.

Position Purpose:

The STM manages and is responsible for several aspects of a Service Center visit including safety of personnel, quality of work performed, manpower planning, overall project/schedule management and labor performance. The STM along with the SCC coordinate the various customer communications required. over the course of a maintenance visit.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

Upon aircraft arrival, ensure the work authorization is complete with signature and conduct a thorough debrief with customer representative(s). Manage projects and assign work through team leads.

Supervise a continuous safety/security program, which includes operation of support equipment, aircraft systems, 6S, general housekeeping and lean manufacturing principles. Ensure that regular established safety/security audits are conducted and discrepancies are addressed.

Responsible for establishing a safety and quality culture that represents the Gulfstream brand.

Manage and mentor subordinate personnel; establish employee development and training plans; communicate performance expectations; conduct performance appraisals and make other personnel decisions as required.

Pre-plan, develop and maintain schedule through aircraft delivery and follow-up.

Manage workflow to ensure that customer outdates are met. Facilitate status meetings with all departments and shops; update daily reports on status of aircraft and report to Operations Manager.

Manage and help facilitate the efforts of Engineering, Avionics, Inspection, Interior, Electrical, Product Support and Materials to meet aircraft schedule.

Ensure that work is performed in accordance with the Repair Station Manual, Corporate policies, Site Operating Procedures, FARs, and all other regulatory mandates.

Work with the SCC to communicate updates and project plans with the customer and ensure all their concerns are addressed. Conduct thorough work order/invoice reviews with the Service Center Coordinator.

Lead by example, and ensure established procedures are followed by subordinates carrying out assigned duties. Monitor and control costs, expenses, and other resources to ensure financial performance (meeting or exceeding Service Center financial objectives on all projects). Must be able to meet department goals, influence, and lead individuals in other departments with no direct authority to do so.

Perform other duties as assigned.

Other Requirements:

An A&P certificate and an additional four (4) years of related aircraft experience may offset the Bachelors degree.

Must have demonstrated leadership, strong communication skills and the ability to successfully manage P&L.

Must be computer literate; proficiency in MS Word and Excel required; proficiency in MS Project preferred. leadership ability and possess strong communication skills.

Additional Information

Requisition Number: 223832

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 11/30/2024

Equal Opportunity Employer/Veterans/Disabled.

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Copyright 2024 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Nearest Major Market: Los Angeles

Job Segment: Aerospace, Project Manager, Service Manager, Law, Aviation, Technology, Customer Service, Legal

PI256560162

Long Beach, CA

General Dynamics

General Dynamics is a global aerospace and defense company.

Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

Who We Are Looking For

General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization. We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.

Should I Apply?

At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page. In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile. Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1. Review the job description for the specific position you are applying for.

2. Review the company website. Know their mission and values. What do they do? What are their products?

3. Prepare a few questions to ask on your interview.

4. Prepare to discuss your military or civilian background and how it relates to the position.

5. Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!

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