Senior Institutional Investment Operations Specialist - Military Veterans

About this role:

Wells Fargo is seeking a Senior Institutional Investment Operations Specialist

In this role, you will:

• Identify, research and resolve problems in a timely fashion following established guidelines.
• Reconcile reports and transactions with differentiating processes
• Resolving sales team and customer inquiries
• Revising departmental procedures
• Coordinating situations that involve other departments
• Has extensive internal sales team contact; work under moderate to minimal supervision.
• Assist in lifecycle support for institutional trade flow
• Manage client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured
• Lead or participate in moderately complex initiatives and deliverables
• Contribute to large scale planning related to process, procedures and efficiencies with internal and industry related initiatives
• Identify and recommend opportunities for process improvement and risk control development
• Provide leadership to bring groups together to resolve multi-faceted complex issues
• Serve as a leader on projects along with internal and industry related initiatives
• Review and analyze complex functional and operational tasks that require in-depth evaluation
• Exercise independent judgment and resolution to guide the deliverable
• Resolve moderately complex issues
• Lead team to meet functional area projects, and process deliverables
• Leverage solid understanding of functions, policies, procedures and compliance requirements
• Mentor and assist analysts
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience leading & training others
• Client service focus with the ability to analyze, research, and respond to moderately complex customer or agency issues and complaints
• Experience in implementing solutions on behalf of the client while improving productivity and client satisfaction
• Bilingual Preferred
• Thorough knowledge & experience w/ Microsoft Excel
• Familiarity w/ compliance protocol
• Excellent verbal, written, and interpersonal communication skills
• Solid problem-solving & critical thinking skills
• Strong organizational, multi-tasking, and prioritizing skills
• Strong attention to detail and accuracy skills
• Ability to work independently
• Strong collaboration and partnering skills
• Knowledge and understanding of brokerage or administrative support
• Intermediate Microsoft Office (Word, Outlook, and PowerPoint) skills

Job Expectations:

• Hybrid Schedule, 3/2
• Ability to work a 10am - 7pm schedule one week every five weeks
• 550 S Tryon St, Charlotte, NC 28202

Posting End Date:

12 Jan 2025
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.