Regional CEO - Michigan Region - Military Veterans

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

The American Red Cross is currently seeking a Regional CEO for our Michigan Region. The American Red Cross of Michigan provides services to more than 9 million residents.

The location for this amazing opportunity is based in the Detroit metropolitan area.

NOTE: The application deadline is Friday, November 22nd at 5:00 pm ET.

WHAT YOU NEED TO KNOW:

The Regional CEO is accountable and responsible for achieving core mission delivery including performance targets in mission, fundraising, communications/marketing, volunteer services, operational management and supporting blood donor sponsorships and recruitment. They also serve as the face of the American Red Cross for various community initiatives; the media, donors, biomedical initiatives, blood sponsors and their communities. The RE leads a team of regional functional officers and Executive Directors.

The Regional CEO is the primary supervisor of the regional functional officers and Executive Directors and partners in a matrix system structure with division leadership to ensure organizational programs are executed. The Regional Executive works with the Executive Directors in the chapter territories to develop and engage volunteer boards and community volunteer leadership. A key expectation is to build a diverse and an engaged regional employee and volunteer workforce representative of the communities served and who uphold the core values of the American Red Cross.

Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

This position is very external facing. You should have demonstrated experience with building relationships with key external stakeholders, being the face of an organization, as well as fund development skills.

WHERE YOUR CAREER IS A FORCE GOOD:

1. Key corporate responsibilities include delivery of overall targets/goals of the Region including service delivery, workforce engagement, biomed support, revenue, and expense. Maintain compliance with corporate governance, policies, and governmental regulations. Ensure sound financial management and public accountability for contributions, income, expense, and all Red Cross assets. In partnership with division leadership, provide leadership and management of assigned staff,  deliver Red Cross programs and services and uphold the core values of the organization.

2. In conjunction with the Division Fundraising Vice President (DFVP), responsible for achievement of fundraising goals across their Region. Work closely with the DFVP in co-leading key regional staff and goals. Actively participate in developing fundraising strategies and fundraising efforts to grow financial resources within the Region.

3. Responsible for building and cultivating strong external relationships with key organizations and community leaders. Partners include donors, blood sponsors, governments, corporations, civic organizations, military, and other community charitable and nonprofit agencies.

4. Ensure strong visibility for the American Red Cross in the regional jurisdiction. Increase and leverage community awareness and commitment to the American Red Cross by being an active community participant. Ensure regular local media and social media communications regarding all Red Cross services and regional/national activities, consistent with regional/national communication strategies.

5. Build a strong collaborative environment across all lines of service and business units in the region to effectively deliver against the Red Cross mission. Provide leadership and strategy for improved performance. Ensure that community needs are communicated to the lines of services and business units and that the American Red Cross programs and capacity needs are communicated to the community. 

6. Build regional capacity for service delivery in all lines of service through program development and the engagement and retention of volunteers and partners. Ensure consistent, responsive, and timely delivery of high-quality services throughout the region. Ensure youth and young adults are engaged through a network of Red Cross Clubs which are integrated into the service delivery plans. May be called upon to serve roles in coordination with national response operations.

7. Has oversight of Board Members and Community Volunteer Leaders within an assigned region or geographic area. Build and guide activities of Chapter Boards. Ensure diversity of board leadership, representation of major organizations and community leaders, and maintaining board committees that support the mission through advocacy, fundraising and service delivery. Lead and support the selection and engagement of diverse Community Volunteer Leaders who further the Red Cross mission in assigned geographic areas.

8. Recruit, train, engage, and reward volunteers and to treat all clients, volunteers, guests, and other employees in a courteous and respectful manner, while maintaining a cooperative culture. Each member of the Regional Leadership Team is expected to work with a volunteer partner to ensure key volunteers are utilized to create depth within the function.

For this level of position, the Region total revenue will be less than $15M

WHAT YOU NEED TO SUCCEED:

1. Organizational Agility – knowledgeable about how organizations work; knows how to get things done both through formal channels and informal network; understands the origin and reasoning behind key policies, practices and procedures; understands the cultures of organizations

2. Deal with Ambiguity – can effectively cope with change; can shift gears comfortably; can decide and act without have the total picture; isn’t upset when things are in the air; doesn’t have to finish things before moving on; can comfortably hand risk and uncertainty

3. Manage Complexity – can effectively deliver results in complex environments incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals and a diverse community populations

4. Interpersonal Savvy – relates well to all kinds of people – up, down and sideways; inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high tension situations comfortably

5. Professionalism and Integrity – evaluates lessons learned from both success and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a ‘can-do’ attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict.

6. Manage Vision and Purpose – communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations

Qualifications:

Education: Four year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or nonprofit management.

Experience: Minimum 7 years related experience in the profit or not-for-profit sector in business, sales or corporate administration. Proven track record in raising significant financial resources.

Management Experience: Minimum 5 years’ experience directing a workforce and program management responsibilities.

Skills and Abilities: Demonstrated ability to develop effective work teams and build consensus within the organization and community. Demonstrated ability to exercise good and timely judgments in complex situations. Demonstrated ability for strong communication and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies.

Travel: Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required.

*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

Knowledge of the region (strongly preferred)

Established contacts with funders, community partners, elected officials

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

Medical, Dental Vision plans 

Health Spending Accounts & Flexible Spending Accounts 

PTO (Paid Time Off):  Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure 

Holidays: 11 paid holidays comprised of six core holidays and five floating holidays. 

401K with up to 5% match 

Paid Family Leave 

Employee Assistance Program 

Disability and Insurance: Short + Long Term 

Service Awards and recognition 

]]>