Service Administrator - Military Veterans
at John Deere
- Hiring Location Kent, WA
- Pay $22.67 - $32.87 / hour
CONSTRUCTION & FORESTRY DIVISION -
KENT, WA
SERVICE ADMINISTRATOR:
Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to join their service team.
At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU'LL DO:
As our Service Administrator, you will be in a dynamic, multi-faceted role that ensures our customers have a great experience when they get their equipment repaired or serviced at Pape'. Every day, you will be responsible for managing incoming and outgoing service department work, preparing warranty paperwork and monitoring reimbursements, providing excellent service to customers in person and on the phone, assisting with dispatching technicians, and more! To thrive in this role, you must be a detail person, enjoy working at a fast pace, and have a winning attitude.
WHAT YOU NEED:
- Excellent computer skills including Word, Excel, Outlook, and the ability to learn our internal computer systems.
- Excellent communication and customer relations skills.
- Ability to thrive in a team.
- Experience working directly with customers and knowledge of equipment are preferred.
- Competitive pay based on your skills, training, and experience level.
- Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 108 hours for vacation/sick pay (First year is prorated for new hires based on start date), and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
- Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
- Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
- Equipment - We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
Why work for Pape':
The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Kent, WA
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.