Global - UX/UI Designer (Chicago, IL, US, 60631) - Military Veterans
at Komatsu
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
Komatsu is embarking on an enterprise-wide initiative to transform our digital experience. We will be re-platforming all global primary websites onto the Adobe AEM CMS and adding them to the Komatsu.com domain. This role will be responsible for re-designing the online experience of Komatsu global websites and will also provide design support for eCommerce expansion, technology subscriptions and online training.
Primary responsibilities include creating design comps, wireframes, sitemaps, interactive prototypes for user testing and communicating functionality to key stakeholders. You will work collaboratively with global digital team members, web developers, product managers, and IT to find creative solutions to customer problems and design user interfaces to improve the online customer experience. Establishing cohesive branding and design elements across apps is paramount to a seamless experience. Developing a foundational knowledge of regional business objectives will be key to improving the customer experience across apps and increasing online sales.
- Own the design and experience of websites and digital products
- Merge several customer facing digital applications into a single website with a common set of technology
- Partner with vendors, marketing and IT teams to develop and progress the organization’s digital strategy and roadmap
- Support the execution of omni-channel marketing campaigns with landing page and e-mail design
- Conduct internal and external interviews to identify and validate functionality enhancements
- Identify opportunities to streamline existing processes and digital products by driving the adoption of UX standards and best practices
Key Job Responsibilities
- Analyze user needs and create UI designs while taking into account product requirements and technical feasibility
- Create wireframes, UI mockups, user workflow diagrams, and prototypes that translate customer needs into engaging user experiences
- Create graphical assets to support UI visual designs
- Organize and conduct usability studies to validate designs and uncover existing issues
- Advocate for the customer experience; be their voice within the company.
- Facilitate and participate in QA and user acceptance testing
Qualifications/Requirements
- Bachelor's Degree in Graphic Design, Web Design, User Interface Design or a related field
- Minimum of 3 years designing mobile friendly, responsive B2B and B2C eCommerce websites.
- Modern web development practices including implementing UX best practices, responsive design and mobile first layouts
- Demonstrated graphic design skills to turn wireframes into high-fidelity visual designs.
- Experience with usability testing practices and methodologies.
- Experience with web front-end development, HTML/CSS Desired Characteristics:
- Experience leading, organizing, overseeing and releasing third-party design activities
- Experience implementing on-site personalization based on a user’s profile settings
- Experience implementing A/B testing
- Experience working with Figma and Miro
- Strong organizational and presentation skills; ability to handle multiple tasks, meet deadlines and manage priorities, present, and share strategies, working across organizational teams to deliver results.
Additional Information
- Office environment in a hybrid work setting.
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Chicago, IL
Our purpose: Creating value through manufacturing and technology innovation to empower a sustainable future where people, businesses and our planet thrive together
Our values:
Ambition: With a ‘challenging spirit’ and without fear of failure, we innovate and always aspire to do more
Perseverance: Even when the work is difficult, we remain committed to our promises and reliably carry them through to completion
Collaboration: Creating value comes from teamwork, inclusion, respect, diversity and a win-win approach to all relationships
Authenticity: To earn and maintain trust, we always act with sincerity, integrity and honesty, and communicate transparently
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries.
The Komatsu North America Mining Distribution and Service group is a critical part of our Komatsu global organization. We, sell, install, service, provide parts and rebuild equipment, as well as provide digital solutions for our customers. In the United States, we have a presence in 16 states across the US with 30 primary sites. We have approximately 1,200 employees.
Our group supports field operations at the customer mine sites as well as shop operations at the Distribution and Service Centers. A large part of our workforce focuses includes technical trades.
SLQDC (Safety, Law, Quality, Delivery, and Cost) represents the order of priority for all Komatsu Employees when making decisions. Safety always comes first. In addition to Komatsu standards, our operations follow all OSHA (Occupational Safety and Health Administration), MSHA (Mine Safety and Health Administration), DOT (Department of Transportation), Customer, and all federal, state, and local guidelines.