Telecom Operator - Military Veterans

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Telecom Operator today with HCA Florida Northside Hospital.

Benefits

HCA Florida Northside Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Telecom Operator. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

We are currently recruiting for a Telecommunications Operator to join our team! As our Telecommunications Operator, you will operate a switchboard to relay incoming calls, outgoing calls, and pages. We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now! 

What you will do in this role:

• You will answer multiple incoming telephone lines.
• You will obtain necessary information and transfers calls to correct extensions.
• You will provide information to callers as appropriate. 
• You will perform overhead paging. 
• You will monitor all alarms located in PBX and notify appropriate personnel. 
• You will respond quickly to disaster and emergency situations.
• You will assist with the maintenance of directories on-call list.

What Qualifications you will need:

• Previous PBX experience is desirable. 
• Experience in customer service position.
• Ability to fluently speak and understand English. 
• Previous experience in hospital setting preferred. 
• Ability to perform calmly, competently and quickly in emergencies. 

 

Northside Hospital is a 280+ bed facility offering state-of-the-art treatment. We are located in the heart of South Pinellas County. We’re minutes from the pristine Gulf Coast beaches and downtown St. Petersburg, FL. Our facility offers a full range of services. These include interventional stroke care, and spine care. These also include orthopedics, 24-hour emergency services, cardiac care and general surgery. We are the first nationally recognized Comprehensive Stroke Center in Pinellas County. Northside Hospital is proud of our recognition as an Accredited Chest Pain Center with PCI. We are an American College of Radiology Accredited facility. We are a Top Performer on Key Quality Measures. The Tampa Bay Heart Institute at Northside Hospital is a comprehensive cardiac care center. Our heart program is widely known for introducing new procedures. The team at Northside Hospital continues to expand its services. We strive to give the St. Petersburg community a healthier tomorrow.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Telecom Operator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.