Administrative Customer Service Rep's Needed - PART TIME - Military Veterans

AppleOne is proud to present:
Growing and dynamic tax company is looking to hire (6) Administrative Customer Service Rep's Needed - PART TIME

***Previous experience working in a tax office is a plus but NOT required.

***The company is looking to interview and hire ASAP

Paid Remote Training will begin Dec 2nd. Tues & Thursdays May add Wednesday

Shift:

• Saturday, Sunday & Monday (Jan – April 15, 2025) Seasonal Position

Hours:

• Shift #1 (3 people): Morning hours opening at 8am until approx. 4 pm
• Shift #2 (3 people): Evening hours 4pm until closing, which could be 11pm or 2am depending on circumstances and position.

Duties Include but not limited to:

• Welcome Clients by greeting them, in person.
• Interact closely with clients to assist in the preparation of individual &/or business income tax returns.
• Strong data entry skills and the ability to process a high volume of phone and email inquiries daily.
• Maintains data entry requirements by following data program techniques and procedures.
• Prepare source data for computer entry. Verify data by comparing it to the source document.
• Filing, photocopying, scanning, reviewing, transcribing and faxing/emailing.
• Assemble tax returns & source documents
• Maintain calendars, set up/edit tax appointments
• Maintain client receivables and collections
• Always maintaining client confidentiality
• Competencies, Skills and Abilities
• Must be a quick learner and independent worker
• Excellent Customer Service skills with an upbeat and positive attitude.
• Strong attention to detail, efficient and highly organized.
• Ability to communicate clearly and concisely, verbally and in writing.
• Ability to interact with clients with tact and courtesy.
• Ability to work well under pressure.
• Flexibility and availability to work occasional overtime as required.
• Adheres to compliance policies.
• Strong sense of integrity, initiative and extraordinary teamwork aptitude.
• Ability to multi-task is NECESSARY.
• Excellent attendance and punctuality.

*** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

General Computer Skills

• MS Outlook, Word, Adobe Acrobat, Internet Explorer and Windows

Please forward resume for immediate consideration to Azuri Ross and call the AppleOne Bunker Hill Downtown Los Angeles office and ask for Azuri Ross.
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EEO/AA Employer/Vet/Disabled.





The Know Your Rights poster is available here:


https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf





The pay transparency policy is available here:


https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf





For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.





We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.





AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf





We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


#2258

Experienced (Non-Manager)