Application Support Specialist - Military Veterans
at Amentum
Amentum is seeking an experienced Application Support Specialist to join our team in Alice Springs. If you are a motivated with a passion for project delivery and stakeholder engagement, we want to hear from you!
In this role, you will be responsible for analyzing, evaluating, modifying, testing, and implementing site-wide information systems while also providing essential support for the Operating System. You will play a key role in troubleshooting and resolving user and system issues, as well as preparing detailed application system specifications.
Responsibilities/Duties
Provide first and second level end-user support on a wide range of systems, including business applications, internet/intranet and web-based applications.
Maintain and configure virtual servers and hardware, Cisco Call managers, VoIP phones and user accounts. Maintains accurate inventory of all IT equipment including networks configurations and drawings.
Resolve user hardware and software problems with printers, laptops and desktop PCs.
Sets up computers with software, security patches, email accounts, security and network connection settings. Provide technical support for Microsoft Windows 2021 and Linux operating systems. Correct system network problems and coordinate corrective action with third party vendors where applicable.
Support remote access issues with FTP, RDP or VPN. Document Information Technology procedures and generate manuals for custom applications
Contacts and follows up with Information Technology vendors and consultants
Provides low-level support for minor internal application requirements, e.g. Microsoft Access, PHP, JSP, SQL.
Researches and negotiates pricing in order to make Information Technology purchases with multiple vendors
Ensure, promote, and maintain health and safety practices/compliances at site and within the workplace.
Any other reasonable duties as requested
EXPERIENCE AND SKILLS - Minimum Essential
Driver's License
3 years' experience
Strong communication skills and the ability to engage with varied stakeholders
Experience with MS Officer operating system, VMWare, and Linux Operating Systems
Understanding of TCP/IP and networks Knowledge of HTML, xHTML, CSS, MySQL, PHP, JSP, Oracle helpful
End-user support skills
What We Offer:
- A collaborative and dynamic work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits.
Ready to Apply?
If you meet the qualifications and are excited to contribute to impactful projects, submit your application today!
For further information contact jessica.baney@amentum.com
Applicants will be required to undertake pre-employment checks including referee checks, Criminal History check and a pre-employment medical assessment.
It is a condition of employment that employees are Australian citizens to obtain and retain the appropriate level of security clearance and medical clearance applicable to each role.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.
Alice Springs, NT
Amentum brings industry-best expertise, processes, and technology to ensure the availability and reliability of our Government and commercial clients’ vital facilities and equipment. We apply our culture of excellence to operate, maintain, and manage your global assets and complex supply chains to meet modern challenges at home and abroad. You get the confidence that comes from a partner with on a century-long heritage of unrelenting dedication to our clients’ missions across the DoD, civilian agencies, and the IC.
We are looking for skilled Veterans interested in continuing your career in aviation, global logistics, IT and Network support, and also unmanned systems.
We currently have positions open nationwide and globally to include: Kuwait, Iraq, and other overseas locations!
Amentum’s skilled workforce lives with outcomes rather than just works on them. Our employees hold the most sought-after certifications in the industry, including Program Management Professional (PMP), IT/Cyber, ITIL, and Professional Scrum Master (PSM). Our teams who maintain and modify vehicles, aircraft, and weapons systems work within disciplined environments certified to AS9001D, ISO 9001:2015, AS9110B, and AS9100C standards.
Whether it’s managing facilities supporting the IC’s classified missions, operating UAVs that protect our soldiers, or maintaining military equipment at remote bases abroad, Amentum has the experience, passion, and commitment to meet your critical needs.
What happens after I apply?
First, you will want to ensure your RecruitMilitary profile is up to date, and you also have the most up to date resume to provide. Once you apply for the role you will be re-directed to complete your employment application on Amentum's career site. Once you complete that application a recruiter will review your skills and qualifications and reach out to you about the role as appropriate.