Diagnostic Service Tech - Military Veterans

AllSTEM Connections is proud to present:
Growing company is currently recruiting for a Diagnostic Service Technician - who will support customers by providing diagnostics by phone.

The requirements for this position are as follows:

EDUCATION:
Associates Degree in Electronic Technology or Machine Tool Technology preferred. Degree or certification in a related field considered.

EXPERIENCE:
2 years of experience in trouble-shooting and repair required.

SPECIFIC KNOWLEDGE:
? Working knowledge of machine design, operation, and set up including CNC/PLC equipment.
? Knowledge of mechanical and electrical repair practices.
? Problem solving experience with CNC controls (Fanuc, Siemens and Heidenhain).
? Ability to read parts manuals, electrical and mechanical schematics, assembly instructions, and troubleshooting guides.
? Effective communication, interpersonal, and organizational skills.

LOCATION: Elmira, NY or Elgin, IL


RESPONSIBILITIES:
? Diagnostic and repair support for mechanical, electrical, electronic, hydraulic and pneumatic systems.
? Demonstrate and instruct operating procedures for machine tool equipment and related accessories.
? Communicate directly with customers through a variety of means such as phone, email, and video conferencing to identify and resolve issues.
? Communicate with field service staff and spare parts department to coordinate appropriate customer service activities.
? Provide after-hour phone support for key customers and service engineers as needed.
? Complete service reports, service billings, and expense reports in a timely manner.

If you are interested in discussing this role with me - please send your resume for immediate consideration.


EEO/AA Employer/Vet/Disabled.





The Know Your Rights poster is available here:


https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf





The pay transparency policy is available here:


https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf





For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.





We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.





AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf





We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


#3411

Experienced (Non-Manager)