Director of Product Development, Provider Platforms - Military Veterans

Carelon's Product Platform team is looking to hire a Director of Product Development specific to all Provider Communication Platforms that are enabled across Carelon's Product Portfolio, inclusive of medical benefits management products, behavioral health products, payment integrity products, pharmacy benefit management products, specialty risk products, utilization management and prior authorizations.  This Director will look across the entire product portfolio where we communicate and interact with providers, and develop a Provider Experience Strategy connecting to our platform technology roadmap.  They will drive the execution of these Provider experience outcomes within our current key platform functions.  This People leader will be responsible for directing the development and implementation of new products and modifications of existing products for provider communication platforms. 

How you will make an impact:

• Oversees strategy and implementation of new products, including Platform products or product changes/enhancements.

• Reviews, analyzes, and makes recommendations on rate actions for existing products.

• Investigate market opportunities and effects on the market for present products.

• Determines customer needs and preferences through research and analysis of industry technology, current processes, and other methods.

• Monitors product performance and the competitive environment by benefit design, market segment and sub-region.

• Ensures products meet competitive and legislative needs.

• Supports the development of short- and long-term strategic product promotions in support of market, sales and profitability objectives.

• Identifies platform and system needs to support short- and long-term product strategy.

• Establishes product development policies to guide product development.

• Monitors product development for compliance.

• Hires, trains, coaches, counsels, and evaluates the performance of direct reports.

Requires a BA/BS degree and a minimum of 7 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred:

• MBA preferred.

• Healthcare experience required with specific experience in health insurance, healthcare products and services, provider experience, digital communications, utilization management, and claims/payment integrity.

• Experience in vendor selection, product and platform strategy, and product execution is preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.