Supervisor Public Safety NN - Military Veterans

• DEPARTMENT: 28076 - Security NN
• LOCATION: 11190 Health Park Blvd, Naples, FL, 34110
• WORK TYPE: Full Time
• WORK SCHEDULE: Variable

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Supervisor Public Safety provides leadership and supervision to a shift of Public Safety Officers responsible for the protection of life and property on NCH Healthcare System premises. Ensures that facilities are secured through management of recognized patrol procedures for the prevention of fire, theft, vandalism and the protection of personnel. Responds to telephone reports of incidents and ensures that inquiries and investigations are timely, thorough and properly documented in written report form. Responsible for ensuring that officers assigned are properly prepared, trained and equipped to perform safety and security responsibilities. Ensures that security needs of hospital personnel and customer service needs of patients and visitors are met in a prompt and courteous manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Other duties may be assigned.

• Participates in the interview process and makes recommendation for selection of Public Safety Officers.

• Responsible for direct supervision and management of Public Safety personnel, primarily including but not limited to training, scheduling, and work coordination.

• Assists the Director and Manager with staff evaluation and disciplinary actions and acts on behalf of the Manager in their absence.

• Supports other members by the performance of other duties supporting hospital and departmental functions, including Nursing, Safety, Emergency Management, and Facilities.

• Coordinates Hospital participation in activities involving external law enforcement agencies. Assists in confidential investigations as directed by the Public Safety Director/ Manager.

• Conducts rounds and inspects the facility, to assure that Officers are performing duties appropriately and that facilities meet standards for safety, security, and customer service.

• Directly supervises and completes annual written performance reviews of Public Safety Officers assigned to their respective shift.

• Carries out the responsibility during shift to insure timely response to all Security calls, reports of incidents and the preparation of comprehensive reports.

• Performs pre-shift roll call briefings providing all information, incidents, and pertinent issues to the on-coming Security shift.

• Reports to the Director of Security regarding officer's performance and compliance with NCH Employee Standards of Excellence.

• Provides an Electronic Report to the Manager of Public Safety, detailing all incidents, issues and pertinent information during shift worked.

• Conducts Infant Protection specific on-the-job training for newly assigned Officers. Reviews performance and management of the Infant Protection Security Systems by officers and nursing to insure accountability.

• Responds quickly and effectively to emergency and non-emergency situations.

• Ensures only authorized personnel are admitted onto Hospital premises, and enforces Identification policy for employees, contractors and vendors. Inspects outgoing parcels, as necessary to prevent theft of Hospital property.

• Investigates all incidents of unusual circumstances reported by Hospital personnel, visitors, physicians, and or patients and documents findings. Maintains proficiency with camera equipment and security systems. Uses proper techniques for the purpose of incident / accident scene documentation.

• Provides a visible deterrence to crime and prohibited activities by patrolling the building and grounds of the Hospital.

• Communicates effectively both verbally and in writing. Prepares accurate, clear and concise reports, and documents investigative results.

• Monitors employees for compliance with all NCH Standards of Excellence and Hospital Policies and Procedures as described in the Administrative Policy Manual and Public Safety Manual.

• As needed, provides employees with photographic identification badges with appropriate access privileges. May staff the badging office during scheduled hours or as needed based on employee needs.

• Serves as a member of the Fire Control Team and responds to Code Red notifications.

• Assists in the Scheduling process to assure Security coverage is consistent with the scheduling requirements.

• Responsible for department motor vehicle and equipment preventive maintenance and safe operation. Ensures that officers maintain current and valid state vehicle licensing and that department vehicle is operated in a safe manner.

• Ensures that appearance and personal conduct are professional at all times. Wears appropriate uniform for job functions. Wears identification while on duty.

• Other duties as assigned by Director or Manager of Public Safety.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• One-year formal education or training beyond H.S.

• Minimum of one year of supervisory experience.

• Minimum of 3 years' experience in security or law enforcement required.

• Must have valid Florida driver's license and successfully pass a DMV check.

• Supervisor Level Certification from IAHSS required within 6 months.

• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows

• Must be familiar with hospital safety issues, including fire safety, general safety, OSHA, and JCAHO safety related criteria.