Administrative Assistant to Operations Manager - SERVICE DIVISION - Military Veterans
at S. Albert Glass - Service Division
Position: Service Department Administrative Assistant
Company: S. Albert Glass
Overview: Are you ready for a dynamic role in the commercial glass replacement industry? S. Albert Glass is seeking a proactive and skilled Administrative Assistant to Operations Manager - SERVICE DIVISION to support our Glass and Door Operations Managers. This position is ideal for someone who is organized, detail-oriented, and thrives in a fast-paced, team-oriented environment, playing a vital role in ensuring smooth project execution and enhancing client satisfaction.
Key Responsibilities:
- Collaborate with the Glass and Door Operations Managers on client scheduling, ensuring that manpower, equipment, and materials are coordinated for each project.
- Respond promptly to client inquiries using email templates and AI tools to maintain high service standards and streamline communication.
- Serve as a communication bridge between office staff and installation crews, fostering a positive and respectful work environment.
- Develop leadership skills to support installation teams, guiding and managing crew schedules and gaining respect from the team through effective coordination.
- Keep clients updated on project details, providing clear and timely communication to ensure a smooth experience.
- Organize and maintain project documentation, including job progress, status updates, and client communication history, for efficient tracking and reporting.
Key Qualifications:
- Industry Knowledge: Proven experience in commercial glass replacement, with familiarity in industry-specific processes and terminology.
- Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and adept at using email management tools, templates, and AI-based communication tools.
- Organizational Skills: Highly organized with keen attention to detail, able to manage multiple projects and tasks.
- Communication Skills: Excellent interpersonal abilities, able to work collaboratively with office staff and field crews to ensure project success.
- Adaptability: Ability to prioritize tasks and remain flexible in a fast-paced, deadline-driven environment.
- Proactive Attitude: Positive, problem-solving approach with a willingness to learn and grow within the role.
Benefits:
- Competitive Pay: Reflective of your skills and contributions.
- Paid Vacation: Time off to recharge.
- Health Insurance: Access to health benefits for your well-being.
- Growth Opportunities: Potential for career advancement within the company.
Why Join Us? If you’re passionate about the glass industry, tech-savvy with modern communication tools, and excited about a role where you can make a real impact, S. Albert Glass is the place for you. Join our team and help us set new standards in client satisfaction and project coordination. Apply today!
Beltsville, MD
Founded in 1968, S. Albert Glass Company, Inc has served the Washington, DC area for over 50 years. Throughout our history, our main goal has remained the same: to deliver quality, value and most of all, service.
Our expert staff, unmatched selection and reasonable prices have helped S. Albert Glass Company, Inc earn our reputation for convenience, quality and value. We provide the knowledge and experience to help our customers select the best product for their commercial needs.
This commitment means we work harder and smarter than our competition. We are at the forefront of the commercial glass industry and offer our customers the latest services, technology and information available.