eCommerce Field Manager - Military Veterans

Overview

Who we are

Who we are

At the heart of our operations are the Toyota values of Respect for People and Continuous Improvement (Kaizen). As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative and high-quality solutions designed to enhance lives and delight those we serve. We’re looking for diverse, talented team members who want to grow and “start their impossible” with us.

Who we’re looking for

Toyota’s Portland Region is looking for a passionate and highly-motivated Regional eCommerce Field Manager. The primary responsibility of this role is to support and improve digital operations at our Toyota Dealerships in the Pacific Northwest, ultimately enhancing the customer experience. This includes consulting on easy to use and intuitive websites, captivating social engagement, proper lead handling processes and the use of digital retailing tools. Reporting to the Regional eCommerce Manager, the person in this role will support the Portland Regional Office’s objective to increase vehicle, parts, accessories and service sales.

What you’ll be doing

• Support the vision of making it easy for dealerships to provide a personal, connected, and trusted digital experience that is uniquely Toyota.
• Accurately analyze and assess dealership websites, including inventory listings and promotions, to help dealership management reach their sales and fixed operations e-commerce goals
• Assess dealership lead management systems and digital retailing tools to ensure an exceptional online experience for the end customer
• Maintain ongoing communication and collaboration with all Field Travelers in the Portland Region (Sales / Service / Parts) to ensure that all common action plans and goals are pursued and reviewed with dealership personnel.
• Monitor industry trends and competitor activities to stay ahead of the market and identify new opportunities for growth.

What you bring

• Bachelor’s Degree (or higher) or equivalent experience
• Knowledge and understanding of overall dealership operations
• Strong communication skills, verbal and written
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.)
• Ability to work inter-departmentally
• Planning and organizational skills
• Ability to travel (overnight) up to 50%
• Good working knowledge of SEO/SEM
• This position requires driving. A motor vehicle record that’s acceptable by company standards is required for this position.

Nice To Have

• Automotive field experience (District Sales Manager or District Service and Parts Manager)
• Exposure to SmartPath
• Experience with LeadView, and TDDS programs
• Proficient with Toyota systems including NVS, Workout, Dealer Daily

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable) 
• Comprehensive health care and wellness plans for your entire family
• Flextime and virtual work options (if applicable)
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools, and more
• Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA

Belonging at Toyota

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc’s Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.