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Guest Experience Expert - Military Veterans

at Marriott International

Additional InformationFront Desk Clerk
Job Number24191505
Job CategoryRooms & Guest Services Operations
LocationThe St. Regis Bahia Beach Resort Puerto Rico, State Road 187 kilometer 4.2, Rio Grande, Puerto Rico, United States, 00745VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

 

 

Río Grande, Río Grande

Marriott International

 

BE EMPOWERED. BE A LEADER. BE YOU. 

Wherever you want to go, whoever you want to be, you deserve a career that fulfills your purpose. Continue your career journey with Marriott International, where you can begin your civilian career, belong to a supportive community, and become the best version of you.  

Marriott has 30+ renowned hotel brands in 141 countries and territories around the world, and we're still growing!  As the leading hospitality company worldwide, our associates are encouraged to be inspired by what’s possible and chart a custom career path. 

BEST EMPLOYER AWARDS 

Marriott’s award-winning approach to service in local communities, diversity in the workplace, innovation and environmental sustainability. 

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