Chubb Customer Center Account Executive - Military Veterans
at Combined Insurance
Chubb's Personal Risk Services Operations division provides industry leading service to clients, agents, and internal business partners. The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated account executive to work in a fast-paced agency environment. Account executives are licensed agents supporting PRS' growth and retention by counseling successful individuals and families on their insurance coverage.
MAJOR DUTIES & RESPONSIBILITIES:
- Act as a counselor for our Chubb client's insurance needs
- While working with clients, help identify gaps in coverage, discuss recommendations and make necessary policy changes as requested
- Effectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changes
- Ensure understanding of Chubb's product line and how each benefits the client
- Work effectively in a team setting using professional interpersonal and communication skills
- Maintain performance and quality standards
- Know and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards.
- Complete assigned work and other duties as assigned
- Hold a Property and Casualty Insurance license (if applicant does not currently have one, that will be a part of the training curriculum). License must be obtained within 30 days.
- Associate degree or equivalent industry experience
- Personal lines operations, agency, underwriting and/or marketing experience
- Ability to think out of the box, when necessary, when tasked with a client issue or question
- Ability to drive results and innovate in a fast-paced environment
- Excellent client service skills, including oral and written communication
- Proficiency with Microsoft Office, specifically Word and Excel
- Excellent organization skills and ability to multi-task
- Ability to work independently in areas without defined workflows, as well as in a team environment
- Ability to handle multiple priorities within strict time constraints
Phoenix, AZ
There are hundreds of insurance companies for you to consider when searching for an insurance career, so why should you choose Combined Insurance? A position with Combined Insurance is much more than just an insurance job - we believe it is the opportunity of a lifetime.
We're a leader in the supplemental insurance industry with a rich history, a solid financial base and a bright future ahead of us. We offer exciting insurance careers with unlimited potential for growth and a merit-based system of advancement.
Become an AgentAs we continue to grow, we are looking for successful people to become Combined Insurance sales agents. Talented people in our sales force help us maintain our position as an industry leader in supplemental insurance.
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Field Management and Support CareersOur field managers and support staff are a crucial part of the success of Combined Insurance. These key people help train and manage our agents to be the best they can be, focus on creating and maintaining relationships with businesses and their employees and assist our in-field staff with support from the home office.
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Corporate CareersOur growth also means we need quality people behind the scenes, in our corporate offices, to serve both our customers and our sales force. There is a variety of exciting insurance career opportunities in our corporate offices to explore.
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