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Setup Attendant-Banquets - Military Veterans

at Aimbridge Hospitality

Job Summary
The Banquet Set-up Attendant is responsible for set-up and clean-up of banquet functions as well as monitoring assigned sections during the events to ensure all patrons are served. This position has varying shifts including nights and weekends.
Responsibilities
QUALIFICATIONS:

  • Three to six months related experience; or equivalent combination of training and experience.
  • Requires the ability to read write and speak the English language.
  • Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
  • Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
  • Knowledge of and ability to appropriately interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
  • Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written.
  • Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.

RESPONSIBILITIES:

  • Provides guests with the finest quality of service at all times and in a warm and enthusiastic manner.
  • Vacuums sweeps mops polishes wipes areas clean before during and after events.
  • Ensures that the banquet area is maintained in a clean organized and safe condition.
  • Ensures that at the close of a function and at the end of the workday all banquet rooms are cleared and securely locked.
  • Ensures all equipment is stored in the designated area.
  • Is always present in room and greets guests upon arrival.
  • Maintains banquet and hotel standards of food beverage and quality guest service.
  • Is available to present menus answer questions and take food and beverage orders.
  • Cooks or otherwise prepares food according to recipe.
  • Assists in food production according to menu and number of persons to be served.
  • Monitors tables in assigned section ensuring all patrons are served.
  • Clears and cleans tables; resets counters and tables.
  • Maintains kitchen and wait station by keeping area tidy and clean and stocks assigned areas at the end of each shift.
  • Ensures tips are reported properly for tax processing.
  • Other duties as assigned.
  • Property Details

    Located at the intersection of I-480 and I-77, with easy access to Cuyahoga Valley National Park, Cleveland Zoo and Cleveland Clinic Foundation, which are only minutes away. To explore Cleveland further, we're 10 minutes from downtown and the Rock and Roll Hall of Fame, Progressive Field, home of the Cleveland Indians, First Energy Stadium, home of the Cleveland Browns and the Quicken Loans Arena, home of the Cleveland Cavaliers. Our all-suite hotel is ideal for business, leisure travelers and groups, featuring a free made-to-order breakfast and complimentary Evening Reception.

    Other complimentary amenities include BusinessLink™ Business Center, free airport shuttle, local area shuttle and parking that can accommodate oversized vehicles. The Embassy Grille offers a fine array of menu selections.

    We are ready to host a meeting or social event in our 9,886 sq. ft. Grand Ballroom, accommodating up to 1,250 people theater-style. Planners can conduct an executive meeting in one of our four boardrooms, or plan a training session in one of our conference rooms.
    Company Overview
    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
    Benefits
    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
    • Now offering Daily Pay! Ask your Recruiter for more details
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan

Independence, OH

Aimbridge Hospitality

Impactful connections, great experiences, and positive opportunities are core to our culture of shared success. It’s about belonging, and it is the foundation of our Values and our identity. Everyone has a place at Aimbridge Hospitality. It’s why we support an inclusive workplace with team members as diverse as the properties we operate. And it’s reflected in the encouragement and support we build into all that we do. Together, we open our doors with a welcoming spirit so that every associate and person we serve has a place to belong.

Aimbridge Hospitality is a place for growth. People come here and grow with us. Associates can join at any level and rise to be their best while helping to define hospitality with a global leader. Here, people can learn while they earn with some of the best team members around. We encourage our talent to become better and grow every day by providing access to the training and technology they need to shine.

What We Do

We are passionate about connecting great people to great experiences in exciting destinations.  And with more than 1,500 hotels in over 20 countries, we’ve mastered the art of connection. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other – for our customers and our team members.

If you’re ready to grow, learn and connect with a team of dynamic colleagues with a passion for excellence, come on in, the door’s open.

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