Customer Service Representative - Bluefield, VA - Military Veterans
at CRH
Req ID: 503574
Appalachian Aggregates, LLC, a CRH Company, is located in southern West Virginia employing more than 100 employees during the construction months. As a stone producer with multiple locations located in the central and southeastern areas of West Virginia, Appalachian Aggregates, LLC supplies stone for ready-mix concrete, asphalt pavement, roadways, commercial buildings, as well as the private markets. Appalachian Aggregates, LLC prides itself on its ability to provide services to many customers in various geographical locations. In addition, by being a part of the CRH Americas family, we are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that come together to form CRH Americas. CRH Americas is the number one asphalt producer, the third-largest aggregates producer, and one of the top 5 ready mixed concrete producers in the United States. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Description Summary
This person is responsible for dispatch functions, coordinating with sales department, shipping, receiving, customer, delivery truck services, and logistics operations.
Essential Duties and Responsibilities
- Welcome and assist customers and visitors.
- Schedule & coordinate local sales.
- Communicate between customers, trucking supervisor, and mine superintendent.
- Weigh all inbound and outbound trucks.
- Answer and transfer phone calls.
- Take and relay messages.
- Direct customers to correct destination.
- Be courteous, polite, and helpful to customers and visitors at all times.
- Tidy and maintain office area.
Knowledge/Skill Requirements
- Must be organized and multitask oriented.
- Knowledge of computers and relevant software applications.
- Excellent written and verbal communication.
- Professional personal presentation.
- Attention to detail.
- Reliability.
- Ability to work accurately and efficiently.
- Excellent telephone etiquettes.
- Ability to work under pressure.
- Ability to interact effectively and in supportive manner with persons of all backgrounds.
- Active team member.
Requirements
- Be at least 18 years of age.
- Must pass drug screen “Fit to Work” physical, and criminal background.
- Must partner with other quarry employees as instructed by facility manager to ensure daily schedules are met.
- Attendance required according to attendance policy to ensure crew ability to operate at a normal efficiency level.
- Physical ability to operate equipment under extreme temperatures and for extended hours of time.
- Initiative to perform/assist with other positions for job completions.
- Attitude/cooperation: always maintain courteous and professional manner with co-workers, customers, and the general public.
- Ability to work various times during day, night, or weekend hours at various locations.
- Ability to follow MSHA/OSHA safety guidelines as well as those set forth by the company policy.
- Ability to follow instructions of supervisor/facility manager in order to adhere to company policies, safety guidelines.
Education/Experience
- High school diploma or general education degree (GED).
- College preferred but not required.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Appalachian Aggregates, LLC, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
Bluefield, VA
CRH is the leading building materials business in North America and the world. Our global footprint spans 29 countries, employing 73,000 people at over 3,155 operating locations, serving customers across the entire building materials spectrum.
What do we do?
CRH manufactures and supplies a range of building materials, products and innovative solutions for the construction industry. From primary materials that we extract, process and supply, to products that are highly engineered and high-value-added, CRH is uniquely positioned to address evolving trends in global construction markets. Our products can be found throughout the built environment from major public infrastructure to commercial buildings and residential structures.
CRH Values
- People are our priority. We build enduring relationships and we care for each other 's safety and well-being.
- Character is our strength. We do what we say we live by our word and we collaborate to deliver as one team.
- Performance and our commitment. We achieve impact globally through local delivery entrepreneurial Dr. and environmental stewardship.
- Innovation is our way forward. We strive to shape the next generation of sustainable building materials and solutions.
To deliver solutions across multiple product lines CRH is structured into two Divisions:
CRH Europe and CRH Americas
CRH Americas encompasses our America's materials businesses, Architectural Products, and infrastructure products in North America.
Americas Materials : Aggregates, asphalt, cement, ready mix concrete, paving & construction services.
Architectural Products : Residential and commercial outdoor space solutions
Infrastructure Products : Infrastructure solutions for water, energy, telecom, and transportation.
Our products are everywhere you live go and work.
We build sustainable communities to connect you to the people places and things that matter.
- Infastructure : From bridges and highways to communications and utilities, we provide the infrastructure that keeps you connected and protected.
- Commercial : From sky scrapers to stadiums, we provide interior and exterior solutions to create the beautiful, functional buildings where you work, shop and play.
- Residential : From pavers for your driveway to mulch for your backyard, we provide the function you need with the aesthetics you want.
Americas Materials
We are North America’s leading supplier of asphalt, aggregates, cement, ready mixed concrete, and paving and construction services.
#1 Asphalt producer & Paver
#1 Aggregates Producer
#2 Ready Mixed Concrete Producer
#3 Cement for Production
www.crhamericas.com
A leader in our industry committed to safety and customer service.
CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready mixed concrete, and paving and construction services in North America. Our 28,300 employees at 1,605 operating locations provide our customers with top-quality, innovative products and services.
As one of the world’s leading building products and materials companies, CRH combines the flexibility, speed and in-depth market knowledge of local businesses with the buying power, shared expertise and operational excellence of a national network.
Architectural Products
We are North America’s leading manufacturer of concrete building and hardscape products.
#1 Masonry Manufacturer
#1 Hardscapes Manufacturer
#2 Dry-mix concrete and Lawn & Garden
www.oldcastleapg.com
Our Architectural Products cover a wide spectrum of applications – from the structural masonry, used in erecting cityscapes and urban centers, to the finishing touches of a backyard oasis.
For more than 30 years, our brands, including Belgard, Sakrete, Echelon, Jolly Gardener and Amerimix, have set the standard for design, technical acumen and thought leadership in their related categories – helping consumers, design and landscape professionals craft their vision from concept to installation.
Pavers, patio slabs, stone veneer, retaining walls, architectural block, composite decking, dry mix concrete, fertilizers and mulches are but a few categories where Oldcastle APG leads the marketplace. Our customers are serviced through a network of over 180 facilities.
Infrastructure Products
Building infrastructure for today and the future.
www.oldcastleinfrastructure.com
Oldcastle Infrastructure is a leading provider of engineered building product solutions and services for North American Infrastructure projects.
We are the number one provider of concrete utility products for the telecommunication, stormwater infrastructure and energy markets in North America, and we are the leading manufacturer of structural precast elements, primarily for transportation applications and modular building systems.
We offer more than 16,000 pipe, precast, storm water, enclosure, and building accessory products. Everything we make is designed to connect communities and improve how the world works.