Response Officer I - Protective Services - OFMD | Washington University in St. Louis - Military Veterans

Scheduled Hours 40 Position Summary The Operations & Facilities Management Department at Washington University School of Medicine is committed to delivering a comprehensive range of services to support the medical campus. We oversee maintenance and operations for 65 buildings, covering more than 11.1 million gross square feet of space. This includes the 11-story, 609,000-square-foot neuroscience research building, which houses one of the worlds highest concentrations of neuroscientists. Our responsibilities include operational and administrative support, strategic planning, and project management. Furthermore, as the School of Medicine continues to expand its presence both on and off campus in areas such as teaching, clinical care, and research, our team remains instrumental in ensuring the seamless delivery of clinical care, advancing research initiatives, and facilitating educational endeavors. Serves as an unarmed, backup/assistant to Response Officer II or Lead Officer when responding to life safety and protection of property, and emergency and non-emergency incidents on campus. Includes rendering emergency medical assistance or general first aid. Enforces University policy/procedures and criminal law. May be assigned to vehicle or foot patrol, as part of a unified team. Must be prepared to deal with a variety of complex and ever-changing situations. Needs to be able to utilize a variety of tools and techniques to resolve the situations and accurately and thoroughly record information for the official University record. Job Description Primary Duties & Responsibilities: Responds or reacts as a team member to emergency and non-emergency incidents (medical, law enforcement, injury/accident, et al) on campus. Takes action, or makes notes for follow-up, of any safety and security issues. Provides Emergency Management support during larger-scale incidents. When not on assignment, patrols the University properties.  Receives/compiles information for incident reports and conducts initial and follow-up investigations, as assigned, under the direction of an RO II or Lead Officer. Conducts building checks which include checking access control devices, door locks and proactively looking for any possible safety or security hazard. Uses problem-solving skills to resolve issues found during building checks. Provides necessary follow-up (transports to the medical facility, notifies proper authorities, and undertakes any other necessary coordination) for faculty, staff, students, and visitors after immediate resolution of an incident. Assists Medical Center personnel and visitors with directions and provides escorts when requested. Partners with customers in assigned geographical areas and assists them in resolving multi-department issues.  May serve as an instructor for skills training and certifications.  Takes possession of found property, attempting to locate the owner, and securing property according to established procedure. Enforces parking regulations and provides support to the Transportation Office as needed. Other duties as assigned. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. St. Louis Metropolitan Security License - St. Louis City/St. Louis County, St. Louis Metropolitan Security License - within 30 days of hire - St. Louis City/St. Louis County Work Experience: Officer In An Academic Or Other Professional Environment (1 Year) Skills: Not Applicable Driver's License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position. More About This Job Obtain and maintain certification for Taser, OC Spray, C ollapsible B aton, and H andcuffs. Applicants with a security license may already have these endorsements listed on their license and will be required to transfer to WashU. We have trainers who will assist those who need to get a specific endorsement for Private Security. Preferred Qualifications Education: Bachelor's degree - Criminal Justice Certifications: Crisis Intervention Team (CIT) - CIT International, Emergency Medical Technician - Basic (EMT-B) - Missouri Division of Professional Registration Work Experience: Security Officer In A Professional Security Organization (2 Years) Skills: Computer Literacy, Customer Service, Handcuffing, Law Enforcement Training, Maintaining Composure, Military Training, Oral Communications, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork, Working Independently, Written Communication Grade G06-H Salary Range $17.87 - $27.06 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ . Accommodation If you are unable to use our online application system and would like an accommodation, please email   CandidateQuestions@wustl.edu   or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO/AA Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the Universitys policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Diversity Statement Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.