Bilingual Community Disaster Program Specialist - Military Veterans

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

WHAT YOU NEED TO KNOW (Job Overview):

As a Community Disaster Program Specialist, you will guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster. You will also create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.

Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters.  Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.

Must be Bilingual in Spanish. 3 days a week in office is required. This role requires the ability to be on call to serve our population.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): 

Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming as well as ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities.

Support the Program: Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area.

Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.

Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.

Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area.

Know Your Communities: Act as the local point of contact for partners and communities. Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.

Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: Bachelor's degree required, or equivalent combination of education and related experience required.

Experience: Minimum 3 years of related experience.

Language: Must be bilingual and proficient in Spanish.

Valid Driver’s License.

REQUIRED SKILLS AND ABILITIES:

Ability to coordinate staff and volunteer activities.

Excellent interpersonal, verbal, and written communication skills.

Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.

Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.

Ability to work outside of regular duty hours including nights and weekends.

RESIDENCY REQUIREMENTS

Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers. 

Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers. 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business offices with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

Experience in emergency management or disaster services.

Experience in community engagement and cultivating partner relationships.

Experience in volunteer management.

Excellent customer service or strong sales experience and interpersonal skills.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO:  Starting at 15 days a year; based on FLSA status and tenure

Holidays:  11 paid holidays comprised of six core holidays and five floating holidays

401K with 5% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long Term

Service Awards and recognition

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