Applications Support Engineer (Mid-Career Level) - Military Veterans

Responsibilities for this Position

Position Title: Applications Support Engineer (Mid-Career Level)

Location: Sterling Heights, MI, United States

Category: Information Technology

Job Type: Full-Time

Country: United States

State: MI

City: Sterling Heights

Remote Work Options: On-Site

Security Clearance Required: None

Career Level: Mid-Career

Requisition ID: 15143920

Date Posted: Dec 6, 2024

Description: About the Position:

General Dynamics Land Systems is seeking an experienced Applications Support Engineer to join our team. As an Applications Support Engineer, you will be responsible for resolving issues with various engineering software such as Bitbucket, Jira, Confluence, Gitlab, Cameo, Teamwork Cloud, Capital Harness. You will also manage the FlexLM license server and work with both application vendors and our internal support team to resolve technical issues. Experience with Linux and Windows server OS. Experience with vulnerabilities mitigation on several applications.

Company Information:

General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.

What We Offer:

Starting your career or you are an experience professional, we offer a Total Rewards package that is Impactful and built for you.

• Healthcare including medical, dental, vision, HSA and Flex Spending
• Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits.
• 401k Match (6%)
• Educational Assistance
• 9-80 Work Schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off)
• On-going learning opportunities within a diverse, inclusive and rewarding work environment
• Onsite cafeteria, fitness center, and outdoor fitness track

Responsibilities to Anticipate/Expect:

• Maintain and update software configurations.
• Work with end-users to determine business requirements for enhanced functionality.
• Document business requirements with functional and technical specification documents.
• Develop and implement changes to the software based on user requirements.
• Install and test all changes and patches to the software environment.
• Update software to remediate security vulnerabilities.
• Support audit requirements related to SOX, cybersecurity, and other related requirements.

Minimum Qualifications:

• Bachelor's degree in computer science, Management Information Systems (MIS), or related field.
• A minimum of 7 years of experience.
• Experience supporting one of the following engineering software in an engineering environment: Slicwave, Doors, Rational Suite, Atlassian Suite Jira, Confluence, Bitbucket, GIT.
• Software development support experience.
• System Administration and configuration experience.
• Knowledge and experience with development tools and environments like Slicwave, Rational Suite, Atlassian Suite Jira, Confluence, Bitbucket, VMware, National Instruments, Linux OS, SQL Server, scripting, and software testing.
• Modeling/Analysis/Simulation experience.
• Knowledge and experience with CAE tools and environments like Mentor Graphics, Ansys, Hyperworks, NX Nastran, LS-Dyna, MATLAB, HPC Cluster, MuSes.
• Knowledge of engineering business processes.
• Knowledge of ITIL processes is preferred but not required.
• Experience in the defense industry is preferred but not required.
• Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.)

GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at www.gd.com. General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance. At General Dynamics Land Systems, we strive to be champions who drive diversity, equity and inclusion. We are committed to our values and beliefs to provide a healthy and secure working environment that empowers team members to build careers that reward. We are focused on supporting an inclusive company that recognizes the value in creating a dynamic team that is diverse.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to for assistance and let us know the nature of your request and your contact information.
About the Position:

General Dynamics Land Systems is seeking an experienced Applications Support Engineer to join our team. As an Applications Support Engineer, you will be responsible for resolving issues with various engineering software such as Bitbucket, Jira, Confluence, Gitlab, Cameo, Teamwork Cloud, Capital Harness. You will also manage the FlexLM license server and work with both application vendors and our internal support team to resolve technical issues. Experience with Linux and Windows server OS. Experience with vulnerabilities mitigation on several applications.

Company Information:

General Dynamics is a successful Fortune 100, global aerospace and defense company, with over 90,000 employees world-wide. General Dynamics Land Systems, a business unit of General Dynamics, has a strong foundation of delivering core engineering and manufacturing capabilities to our clients for military vehicles. Our team is focused on continuous process and productivity improvements that reduce product costs, while increasing troop safety and effectiveness. Land Systems continues to work with the US Armed Forces and its Allies to ensure these vehicles remain survivable, relevant, flexible, affordable and capable of addressing a dynamic threat environment.

What We Offer:

Starting your career or you are an experience professional, we offer a Total Rewards package that is Impactful and built for you.

• Healthcare including medical, dental, vision, HSA and Flex Spending
• Competitive base pay and incentive pay that rewards individual and team performance, and comprehensive benefits.
• 401k Match (6%)
• Educational Assistance
• 9-80 Work Schedule (This position's standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off)
• On-going learning opportunities within a diverse, inclusive and rewarding work environment
• Onsite cafeteria, fitness center, and outdoor fitness track

Responsibilities to Anticipate/Expect:

• Maintain and update software configurations.
• Work with end-users to determine business requirements for enhanced functionality.
• Document business requirements with functional and technical specification documents.
• Develop and implement changes to the software based on user requirements.
• Install and test all changes and patches to the software environment.
• Update software to remediate security vulnerabilities.
• Support audit requirements related to SOX, cybersecurity, and other related requirements.

Minimum Qualifications:

• Bachelor's degree in computer science, Management Information Systems (MIS), or related field.
• A minimum of 7 years of experience.
• Experience supporting one of the following engineering software in an engineering environment: Slicwave, Doors, Rational Suite, Atlassian Suite Jira, Confluence, Bitbucket, GIT.
• Software development support experience.
• System Administration and configuration experience.
• Knowledge and experience with development tools and environments like Slicwave, Rational Suite, Atlassian Suite Jira, Confluence, Bitbucket, VMware, National Instruments, Linux OS, SQL Server, scripting, and software testing.
• Modeling/Analysis/Simulation experience.
• Knowledge and experience with CAE tools and environments like Mentor Graphics, Ansys, Hyperworks, NX Nastran, LS-Dyna, MATLAB, HPC Cluster, MuSes.
• Knowledge of engineering business processes.
• Knowledge of ITIL processes is preferred but not required.
• Experience in the defense industry is preferred but not required.
• Must be a U.S. Person (i.e. a lawful permanent resident of the U.S.)

GDLS considers factors such as, scope/responsibilities of the position, candidate experience and education/training background, in addition to local market comparable and business considerations when extending an offer.

Headquartered in Reston, Virginia, General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation; ship construction and repair; land combat vehicles, weapons systems and munitions; and technology products and services. General Dynamics employs more than 100,000 people across 65 countries worldwide and in all 50 U.S. states, more information is available at www.gd.com. General Dynamics Land Systems, is a business unit of General Dynamics, and is an innovative leader of ground combat systems' equipment and software for our clients. Our performance-driven team partners with the U.S. Army, U.S. Marine Corp and other militaries across the Globe to ensure that next generation ground combat vehicles are ready to protect our fighting men and women in uniform. General Dynamics Lands Systems provides a competitive compensation package, site specific flexible work schedules, 401(k) with Company Match; Bonus Eligibility, Employee Development Opportunities, Tuition Reimbursement, On-site Amenities, and comprehensive Medical/Dental/Vision Insurance. At General Dynamics Land Systems, we strive to be champions who drive diversity, equity and inclusion. We are committed to our values and beliefs to provide a healthy and secure working environment that empowers team members to build careers that reward. We are focused on supporting an inclusive company that recognizes the value in creating a dynamic team that is diverse.

As an Equal Opportunity Employer, General Dynamics Land Systems ("GDLS") provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. GDLS also is committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.. If, due to a disability, you need an accommodation to search or apply for an opportunity with GDLS, please call 586-825-4000 or send an e-mail to for assistance and let us know the nature of your request and your contact information.

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