Assistant Director of Business Services - Military Veterans

Since our founding in 1919, The New School has pushed the boundaries of knowledge, creativity, and societal engagement. Today, we are a comprehensive university with a unique multi-dimensional academic approach designed to foster deep critical thinking and creative problem-solving, enabling students to actualize their potential and vision.
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This position is primarily responsible for the execution and oversight of External Events Services and Venue Leasing to potential clients, event planners, neighborhood representatives, and others. In addition, this position will provide support to other auxiliary and revenue generating activities in the unit. Which include, but are not limited to Summer Housing Administration, on campus Dining, Administrative Printing, and Mail and Package Services.
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Reporting directly to the Director of Business Services, the Assistant Director of Business Services is responsible for contributing to the development of a thriving, revenue-generating initiative, attracting corporate clients and organizational partners, and implementing events with an eye on exemplary customer service and reaching and/or exceeding revenue goals.
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The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.Â

RESPONSIBILITIES

• Market and promote The New School venue lease opportunities to potential clients, event planners, neighborhood representatives, and others.
• Provide exemplary service to venue lease clients: meet with clients to tour facilities; understand the purpose of the event and the client expectations; plan the scope of the event; develop timeline and budget; solicit bids from vendors and service providers; develop contracts and other necessary documents.
• Manage necessary event planning and on-site details for venue lease events including but not limited to: coordinate audio/visual, room set up and security, manage external vendors such as videographers, photographers, and supervise on-site student workers and volunteers.
• Cultivate opportunities for The New School to host academic conferences and other national events whose objectives align with New School values.
• Maintain client database and accurate event records, tracking invoices, payments, customer satisfaction, and other metrics. Improve upon existing or develop new methods for tracking, analyzing and reporting additional data.
• Coordinate execution of venue lease contracts and payments with designated staff in the Office of General Counsel and Office of Finance.
• Develop an annual business plan to summarize results and make recommendations for improving venue-lease operations and revenue.
• Collaborate and develop strong relationships with colleagues from across the university, but in particular, from Housing Operations, AV, Facilities, Security, General Counsel, Finance and University Development and Alumni Relations.
• Perform operating processes to support the planning and execution of summer housing operations including inventory forecasting and tracking, booking management, invoicing, and customer service support.
• Provide administrative support for contractor delivery of operations standards and contract service provider's management of on-campus dining, administrative printing and document services, mail and package delivery services, and other outsourced services.
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MINIMUM QUALIFICATIONS

• Bachelor's degree required.
• Minimum of 4 years experience in event planning, conference organizing or related field.
• Experience creating business plans, managing budgets and payments, and developing contracts.
• Exemplary customer service and communication skills, with the ability to effectively communicate information and ideas in written and verbal format, and build and maintain positive relationships.
• Excellent organizational and problem-solving skills and attention to detail, policies and deadlines.
• Self-starter, with the ability to work both independently and as part of a multi-functional collaborative team.
• Excellent knowledge of Microsoft Word and Excel.Â
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PREFERRED QUALIFICATIONS

• Bachelor's degree, in communications, marketing, business affairs or related fields.
• Experience in an academic environment and/or in the New York City context a plus.
• Familiarity with Resource 25 (R25) or 25Live a plus.
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WORK MODE

• Hybrid/Split - Employees hired for this position have regularly scheduled , consistent percentage of time on campus (ex 1-4x/week) and also work some of the time remotely.Â
• Some evening and weekend hours are required. #LI-HYBRID

SALARY RANGE

$70,000 - $80,000 per annum

We look forward to receiving your application!