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Director, Vaccines Performance Reporting & Analytics - Military Veterans

at GlaxoSmithKline Inc.

Site Name: USA - Pennsylvania - Philadelphia
Posted Date: Oct 31 2024

Are you a natural storyteller, with a curiosity to get to the bottom of things? Are you good at synthesizing secondary data and customer insights? If so, this is the perfect role for you!

As the Director, Vaccines Performance Reporting & Analytics, you will lead the development of the brand stories for our key brands. This includes working with Marketing and Sales leaders to ensure a concise KPI/metric strategy, align reporting tools to these metrics, and lead diagnoses when KPIs / market events dictate. You will share synthesized narrative in various formats: weekly performance reports (sent to US President), monthly brand health meetings, inputs to Investor Relations decks.

To be successful, you will need to be strategic and have strong business acumen, so that you can partner with the Marketing/Sales teams on measuring what matters. You will also need to be adept at navigating data, both understanding the detail, but being able to pull it up to a high-level story that highlights challenges/opportunities for the brand.

You will additionally lead two managers and several other analysts, including our offshore workbench.

Key responsibilities will include:

  • Lead development of concise performance narrative for key brands. This includes proactive monitoring, as well as deep-dive diagnoses (sometimes in collaboration with advanced analytics or market research team members). Proactively share findings and insights in various forums, including:
    • Weekly Performance Reports (sent to US President)
    • Monthly Brand Health Meetings
    • Monthly Performance Review (MPR) (sent to Global)
    • Quarterly Inputs to Investor Relations
  • Create and foster strong strategic partnerships with marketing & sales leadership. Negotiate on and identify / implement key performance indices and other critical metrics that will enhance our understanding of the market and our brands.
  • Lead reporting and visualization strategy for various dashboards: Executive Weekly Performance Narrative, Home Office, Field Reporting.
  • Liaise with Data, Tech and External Vendors as they implement and update automated tools. Represent the end user (our team, Marketing, Sales) to initiate refinements/modifications, share user requirements and ensure needs are met. Proactively work towards transitioning repeat reports and trackers to an automated platform, and towards decommissioning outdated manual or semi-manual reports and trackers.
  • Collaborate effectively with the CI Data team and reporting staff within the commercial data function for consolidated vendor management, incl. periodic feedback and quality reviews. This relationship with the Data team is and should be maintained as a strategic/consultative relationship rather than being focused on tactical implementation.
  • Prioritize work for the Performance Analytics team, coach & mentor them and manage the offshore workbench.

Basic Qualifications:
  • Bachelor's degree
  • Minimum of 3 years' experience in pharmaceuticals/healthcare.
  • Minimum of 3 years' experience using various visualization tools to diagnosis performance issues (e.g., Tableau, PowerBI)
  • Minimum of 3 years' in KPI development and working with various datasets to diagnose performance, synthesize into concise story.
  • Minimum of 3 years leadership skills and or matrix leadership of teams and agencies/ vendors / third parties.


Preferred Qualifications:

The following are strongly preferred.
  • Bachelor's degree in science/math/finance or in another analytical field
  • MBA, MS, or MA, ideally in the above-mentioned disciplines
  • Strong communication and presentation skills as evidenced through impactful management presentations, conference presentations, and/ or publications.
  • Business acumen and synthesis skills
  • Design thinking, user experience thinking
  • Customer focus
  • Proven and advanced collaboration skills, and cultural sensitivity


# LI-GSK

Please visit GSK US Benefits Summary t o learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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Philadelphia, PA

GlaxoSmithKline Inc.

We have 3 global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products.

Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies.

Our values and expectations are at the heart of everything we do and help define our culture - so that together we can deliver extraordinary things for our patients and consumers and make GSK a brilliant place to work. Our values are Patient focus, Transparency, Respect, Integrity. Our expectations are Courage, Accountability, Development, Teamwork.

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