Outside Parts & Service Sales - Military Veterans
at John Deere
- Pay $45,000 - $55,000 / year
Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.
We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career.
We are currently looking for an Outside Parts and Service Salesperson to join us in our Polkton store.
BASIC FUNCTIONS AND RESPONSIBILITIES
- Markets parts and service sales through special parts promotions, Quality Assurance packages, extended warranties, and machine inspections
- Communicates customer complaints to the appropriate department(s) to achieve a quick resolution. Follows the resolution process so that maximum customer satisfaction may be achieved
- Provides parts and service solutions to the customers (maintenance and repair)
- Assists with counter sales to support customer needs, including Saturday work as required
- Responsible for the coverage, retention, development and acquisition of all customers within an assigned territory or sales market for parts and service
- Collects and updates customer equipment information (serial numbers, hours, number of rows, etc ) for use in parts, service, and sales marketing promotions
- Provides parts and service solutions to the customers (maintenance and repair)
- Delivers parts to the customers as required (include pulling parts and loading for the day)
- Provides feedback about pricing and promotions of competitors
- Regularly cleans and properly maintains company vehicle as to protect company assets and to represent Quality Equipment professionally
- Attends required training meetings designed to promote overall employee and dealer development
- Provides constructive input on parts and service marketing plans
- Assists with afterhours parts phone service, when necessary
- Other duties, as required, for overall location functionality
EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS
- High School Diploma or equivalent experience
- 1+ year experience in Parts Department operations
- Ability to use standard desktop applications, such as Microsoft Office and internet functions
- Ability to write and speak effectively to individuals and groups
- Ability to work extended hours and weekends
- Excellent customer service skills
- AG background, preferred
- Valid drivers license for potential driving situations
- Must maintain driving records per insurance carrier standards
PHYSICAL DEMANDS:
Weight Requirements: Lifting up to 50 lbs.
Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting
Visual: Working with smart devices and manuals
Driving: Occasional Short and long distances
Dexterity: Ability to grasp
Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.
United States / Remote
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.