Patient Biller 3 - Military Veterans

Patient Biller 3

Job Summary

#DS-CA

This position is responsible for reviewing and reconciling self-pay and bad debt accounts. Acts as a liaison between patients, UCDHS departments and outside agencies to secure payment and or billing information and resolve patient inquiries.

Apply By Date

11/8/2024 at 11:59pm

Minimum Qualifications

For full consideration applicants are encouraged to upload license and certification if required of the position.

• High School Diploma or GED equivalency.
• Previous billing and or follow-up experience in a health care environment.
• Customer Service Skills- Excellent Written & Oral Communication
• Knowledge of Credit, Collection and Accounting practices to perform complex audits and reconciliation of accounts
• General knowledge of medical billing/reimbursement requirements and procedures, including government programs, contracted private insurance and third-party programs.
• Knowledge of Microsoft Word & Excel applications
• Ability to interpret payments, correspondence and denials from insurance companies, agencies and other departments.
• Independent decision-making skills to determine appropriate course of action when following up or billing accounts.
• Detail oriented, with demonstrated organizational skills and the skill to manage time efficiently, prioritize tasks, set schedules, and complete projects in a timely and cost-effective manner.
• Adaptability and flexibility to accommodate changes in policies, procedures and management.
• Experience and skill to manage heavy workload with frequently changing priorities and tight deadlines.
• Experience to accurately add, subtract, multiply and divide whole and decimal numbers, using a calculator.
• Demonstrated experience with credit and self-pay collections and reconiliation.
• Experience in typing with speed and accuracy.
• Proficiency in common database, spreadsheet and presentation software (e.g. MS Word, Excel, Outlook).
• Demonstrated interpersonal skill to work effectively with internal and external staff in a wide variety of business and clinical areas.
• Demonstrates good verbal and written communication skills to documents and reports clearly and concisely; conveys instructions, directions, and information appropriately.
• Medical Terminology, Basic Medical Coding, knowledge of HCPCS/CPT and Revenue Codes.
• Experience analyzing and interpreting various payer regulations to ensure compliance with the terms and conditions of the regulations.
• Demonstrated billing and collections experience in a health care setting.
• Ability to meet production and quality standards and requirements.
• Ability to analyze and interpret various types of Explanation of Benefits (EOB) and Remittance Advice (RA).
• Ability to communicate clearly and concisely to elicit information by telephone and in person to respond to billing inquiries from patients, staff, or other agencies.
• Ability to analyze and interpret various types of Explanation of Benefits (EOB) and Remittance Advice (RA).
• Sufficient writing skills to effectively compose complex, technical information and to convey in a clear and concise format to respond to billing inquiries.
• Ability to comprehend and navigate through the complexities of the billing systems to retrieve, change, and adjust account information.
• Analytical skills to assess account balance(s) and make determination/decision on further action needed.
• Knowledge of basic accounting practices sufficient to perform complete audit of accounts with multiple payers.
• Sufficient decision-making skills to be able to resolve an inquiry independently or refer account(s) to a higher authority.
• Ability to work cooperatively and constructively with co-workers, Supervisors and Managers.
• Ability to work accurately and quickly under pressure to meet deadlines set by the department.
• Ability to organize and prioritize tasks and remain calm under stressful situations.
• Ability to comply with strict confidentiality standards.
• Ability to be flexible in a quickly changing environment and work independently.