Community Manager - River Rock at Alexander Farms (Lease-Up) - Military Veterans
at Greystar Real Estate Partners LLC
ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .
JOB DESCRIPTION SUMMARY
Manages and coordinates the team members, daily activities, and resources of the community to achieve financial and operational goals, and ensures compliance with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing senior living housing operations.
This stunning BTR active adult community is in the pre-leasing phase and the hiring manager is requiring 3+ years of community manager experience. Lease-up experience is strongly desired.
JOB DESCRIPTION
- Ability to recruit and oversee hiring, onboarding, and training and manages performance and professional development of team members in accordance with Company policies, values, and business practices.
- Promotes resident satisfaction and retention by building a strong community culture among and between residents and team members. Responds promptly to resident concerns, complaints, questions, and requests and takes appropriate action to resolve and address service issues.
- Conducts interactive Daily Huddles and meets regularly with team members to understand and assist in completion of their required responsibilities. Keeps them abreast of resident situations as necessary. Shares team goals and engages them to understand their role in helping the team in accomplishing them.
- Supervises sales activities to achieve the community's revenue and occupancy goals by conducting discovery process with prospects, conducting community tours and showing apartments homes when necessary. Drives daily activity through prospect visits and executes happy hour as great resident and prospect events.
- Represents the community and the company in the greater community including attendance at inside and outside events and activities and participates in outreach marketing efforts. Evening and weekend work may be required.
- Gathers, analyzes, and interprets local market and economic trends that may impact the community, understands the competitive market set and implements short- and long-range marketing and leasing strategies to achieve the community's occupancy and NOI goals.
- Conducts daily community inspections and takes appropriate actions to ensure that the physical aspects of the community grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
- Provides input into the development of budget(s) for the community by analyzing and evaluating financial statements, reviewing current and projected marketing information, and other operating trend data.
- Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
- Oversees the lease enforcement process by making periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated
- in the terms of the lease.
- Assists the Regional Operations Manager with client/owner relationship, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
- Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
- Maintains confidentiality of pertinent personal information concerning residents and staff.
- Performs other duties as assigned which relate to the success of the community and the brand.
- Monitor social media advertising and reputation management accounts.
#LI-AW1
Additional Compensation:
- Corporate Positions : In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
- Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Cornelius, NC
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Who We Are Looking For
Greystar is actively seeking military service members, military veterans and military spouses and partners looking to leverage their valuable skills and experiences including problem-solving, leadership and passion for people to embark on a rewarding new career journey.
Should I Apply?
Greystar provies our team members with competitive compensation, along with a variety of career opportunities and career paths as well as outstanding training and professional growth. Greystar values taking care of team members by offering benefits that extend beyond the workplace including free base health care plan, dental and vision, parental leave, up to 15 days of paid time off in your first year, as well as floating holidays and personal days. Greystar also offers employer-matched 401(k) and housing dicsounts at Greystar communities.