Spec-Lifestyle Guest Experience - Military Veterans
at Marriott International
Additional Information
Job Number24185010
Job CategoryRooms & Guest Services Operations
LocationAloft San Juan, 250 Convention Boulevard, San Juan, Puerto Rico, United States, 00907VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.
At Aloft, we arent your typical hotelbut we arent too cool for school either. Were here to be our guests launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or theyre in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. Were looking for confident self-expressers who arent afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
San Juan, San Juan
BE EMPOWERED. BE A LEADER. BE YOU.
Wherever you want to go, whoever you want to be, you deserve a career that fulfills your purpose. Continue your career journey with Marriott International, where you can begin your civilian career, belong to a supportive community, and become the best version of you.
Marriott has 30+ renowned hotel brands in 141 countries and territories around the world, and we're still growing! As the leading hospitality company worldwide, our associates are encouraged to be inspired by what’s possible and chart a custom career path.
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