Technical Support Specialist - Military Veterans
at Honeywell
Innovate to solve the world's most important challenges
Honeywell Buildings Technology (HBT) is a leader in building automation, fire, security, energy management, and software. Our vast base of service customers expects us to provide lifecycle upgrades and other solutions that improve the performance of their facilities. Our approach begins by working with the end customer to identify and prioritize their desired outcomes. The TSS will help both customers and field personnel select and define use cases that will achieve those outcomes.
The TSS will work with existing Service customers, together with our internal teams, including spot, service operations and sales in the ideation of improvements, and then drive to scope, estimate, propose and close modernization and renewal works within our account base.
RESPONSIBILITIES
Main job responsibilities included but not limited to:
- Directly drive efforts for orders growth on SSJ, RQ, and Services Contract business
- Work with Services Account Managers, Vertical Account Managers, Field Service Supervisors, and Field Service Professionals to identify potential services opportunities, contribute to create a healthy pipeline (at least 3x of assigned quota) and assist at all stages of the sales process as needed to help drive successful outcomes
- Support assigned Profit Centers to achieve Annual Operating Plan (AOP) SSJ and RQ orders and revenue
- Provide an accurate monthly forecast using information from NEX platform
- Coordinate with HBS Services Leaders (SBL/FSS), FSP and P&E in completing the proposal / estimate
- Work with sales and FSS/site personnel to get required site data
- Visit customer sites and perform job walks if required for estimating purposes
- Provide value to our Service customers by engaging in technical discussion leading to site improvements
- Using detailed customer specifications and requirements, prepare Scope Of Work (SOW) / RFQ as needed to identify required proposal content
- Communicate solutions to internal and external customers in an easily understood manner
- Learn quickly and think independently
- Multi-task in a deadline driven environment
- Other responsibilities as determined by operations leadership
- Travel 25%
The
salary range for this position is $106,000 - $133,000. The actual base salary offer will depend
on a variety of factors including experience, education, geography and other
relevant factors.
In
addition to a competitive salary, leading-edge work, and developing solutions
side-by-side with dedicated experts in their fields, Honeywell employees are
eligible for a comprehensive benefits package. This package includes employer
subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and
Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings
Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for
vacation, personal business, sick time, and parental leave), and 12 Paid
Holidays. For more information visit: benefits.honeywell.com.
The
application period for the job is estimated to be 40 days from the job posting
date; however, this may be shortened or extended depending on business needs
and the availability of qualified candidates.
YOU MUST HAVE
10+ years of technical experience in HVAC and BAS systems
WE VALUE
Strong knowledge of the Construction Ecosystem. Includes contractors and consultant- Strong knowledge of Fire, Security, and Software
Strong skills with NEX platform
Outcome-based selling skills
Demonstrated ability to consistently meet or exceed Annual Operating Plan
Strong communication skills
Ability to work as part of a teamwork team
Additional Information
- JOB ID: HRD247298
- Category: Sales Excellence and Support
- Location: 6025 S Quebec St, Suite 120,Centennial,Colorado,80111,United States
- Exempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Englewood, CO
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