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Division Program Manager, Diverse Donor Services - Military Veterans

at American Red Cross


As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

WHAT YOU NEED TO KNOW (Job Overview): 

Act as a strategic partner to the Division Donor Services VP by delivering market analysis, business planning, and developmental consultation for regional positions like RDSEs, Fixed Site Directors, and Recruitment Staff. Oversee Diverse Donor program initiatives to ensure objectives are met and provide planning and implementation support. Analyze program activities for improvement and collaborate with internal and external contacts on strategies and proposals. Offer support and guidance to all volunteers.

WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 

Oversee implementation and objectives of Diverse Donor Initiatives, including planning, execution, and evaluation of recruitment and collection efforts.

Ensure integration of diverse donor strategies with local blood collection efforts.

Analyze data to identify needs and recommend improvements for Diverse Donor recruitment and collections.

Develop performance reports for management review.

Streamline processes within Diverse Donor recruitment and collections.

Collaborate with recruitment staff, Biomedical Headquarters, community partners, and sponsors to develop strategies.

Build sponsor pipelines through board engagement and align opportunities with Biomed and Diversity, Equity, and Inclusion committees.

Coordinate with the National Partnerships team and regional staff to strengthen interregional relationships with national partners.

The salary range for this position is $80,000-$100,000.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Bachelor's degree required.

A minimum of 7 years of relevant experience or equivalent education and experience is required.

Proven ability to create presentations and develop training modules.

Excellent oral and communication skills, including training and presentations.

Excellent interpersonal, verbal, and written communication skills.

Develop project plans, budgets, and strategies to achieve organizational goals.

Strong analytical and decision-making skills to foster innovative processes for ongoing program improvement.

Intermediate-level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook.

Ability to work on a team.

Travel: 50% travel required.

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to the description’s minimum education and general experience years combined (Management experience cannot be substituted).

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

•            Medical, Dental Vision plans

•            Health Spending Accounts & Flexible Spending Accounts

•            PTO + Holidays

•            401K with a 5% match

•            Paid Family Leave

•            Employee Assistance

•            Disability and Insurance: Short + Long Term

•            Service Awards and recognition

Please apply by November 1, 2024]]>

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American Red Cross

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world. We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

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