Patient Services Representative - Military Veterans

AppleOne is proud to present:
Join Our Team as a Patient Services Representative!

Are you passionate about providing exceptional patient care and support in an in-office environment? We are seeking a dedicated and detail-oriented Patient Services Representative to join our dynamic team in a fast-paced claims environment. This on-site position offers a fantastic opportunity to make a meaningful impact on patients' experiences for a workers comp claims company on the West Side of Pittsburgh.

Key Responsibilities:

Patient Registration: Efficiently collect and verify patient information on the phone, ensuring accurate and up-to-date records.

Appointment Scheduling: Manage appointment requests, confirmations, and cancellations, providing outstanding customer service throughout the process.

Communication: Serve as the first point of contact for patients, addressing inquiries and providing information about our services and procedures through inbound and outbound calls.

Insurance Verification: Conduct insurance checks and assist patients with understanding their coverage and benefits.

Records Management: Maintain patient records with a strong focus on confidentiality and compliance with healthcare regulations.

Administrative Support: Collaborate with healthcare providers and staff to facilitate seamless operations and patient care.

What We’re Looking For:
Experience: Previous office experience is required, preferably in a medical or healthcare setting.

Customer Service Skills: Strong interpersonal and communication skills to effectively interact with patients and staff.

Detail-Oriented: Ability to manage multiple tasks accurately and efficiently in a fast-paced environment.

Technical Proficiency: Familiarity with electronic health records (EHR) systems and Microsoft Office Suite is a plus.

Positive Attitude: A proactive and friendly demeanor, with a commitment to delivering outstanding patient service.

Why Join Us?

Supportive Environment: Work in a collaborative team that values your contributions and growth.

Professional Development: Opportunities for training and advancement within the organization.

Impactful Work: Play a vital role in enhancing the patient experience and contributing to quality care.

If you’re ready to take the next step in your career and be part of a dedicated team, we want to hear from you! Apply today and help us provide exceptional care to our patients.

EEO/AA Employer/Vet/Disabled.





The Know Your Rights poster is available here:


https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf





The pay transparency policy is available here:


https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf





For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.





We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.





AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf





We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


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Entry Level