Intern, Customer Experience - REMOTE - Military Veterans
at Molina Healthcare
JOB DESCRIPTION
Job Summary
The Molina Healthcare Internship Program shares an objective to create a steppingstone for students who aim to be professionals and future leaders in the healthcare business profession. Interns are assigned special projects and various other duties that are intended to provide them with valuable professional work experience and industry insight. The purpose of an internship is to develop talent by providing students with experiential learning, formal training and opportunities to interact with healthcare professionals and community leaders. Interns will perform meaningful work alongside talented professionals, gaining insight to Molinas culture, Mission and Values.
KNOWLEDGE, SKILLS & ABILITIES
Implementation Support
- Works to support management and teams through following job duties for implementation support
- Provides support with analytical, problem solving, including definition and documentation, business workflow analysis, specifications, requirements definition and documentation.
- Supports documentation and changes to existing business processes. Helps to identify new opportunities for process developments and improvements.
- Supports team on work plans and other deliverables for assigned areas utilizing approved templates and practices to ensure consistent content and format is maintained across department.
Data Analytics
- Reviews data extracts from multiple sources of information and large data sets from a variety of systems to identify and analyze outliers.
- Supports the work related to monitoring, tracking, and trending department data.
- Supports preparation of state mandated reports and analysis.
Preferred Experience
- Must possess clear and professional written, verbal and interpersonal communication skills.
- Strong work ethic, self-motivated and ability to develop relationships.
- Good time management, organizational and interpersonal skills required
- Computer and data analysis experience including MS Word, Excel, Outlook and PowerPoint and experience with internet research.
- Excellent critical thinking/problem solving skills
- Ability to handle confidential information
- Ability to maintain confidentiality and to comply with Health Insurance Portability and Accountability Act (HIPAA)
REQUIRED EDUCATION:
Candidate must currently be enrolled in an undergraduate program as a current freshman or sophomore with a minimum GPA of 3.0 or higher pursuing a Bachelor's degree with preference in the following areas Data Analytics, Healthcare or related field.
Candidate must possess unrestricted authorization to work in the United States.
Pay Range: $20.29 - $21.66 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
AZ
Molina believes every person, family and community deserves access to high-quality health care regardless of their situation. Our mission is to deliver effective, reliable and affordable health care to those who need it most. We strive to meet the physical, social and emotional needs of each member and to strengthen the communities we serve.
We do this by offering a holistic, community-based approach designed specifically to meet the individual needs of our members.
What started in 1980 as one clinic in Long Beach, aimed at addressing the disparities in access to quality health care, has grown into 19 health plans across the country. For over 40-years we’ve been improving the lives of our 5.1 million members across the country by pioneering health care services exclusively for those with government-sponsored health care.
As our membership has grown over the years, so has our commitment to the communities we serve. In 2020, we launched the MolinaCares Accord, which makes substantial investments to improve members’ access to health care.