Ing. Jr Calidad Proveedores - Military Veterans
at Medline Industries LP.
Job Description
Responsibilities:
- Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time.
- Issue replacements, credits, or RGA's as required for complaint resolution. Notify sales reps/customers regarding the results of the investigation.
- Run monthly or quarterly complaint trend reports per SOP.
- Coordinate stock checks and rework of product as required in response to complaints.
- Identify appropriate actions required to prevent further complaints. Initiate manufacturing and supplier corrective action reports and follow up to ensure corrective actions are implemented.
- Coordinate or perform inspections of new products or products from new vendor at branches and factories.
- Responsible for building appropriate product documentation (e.g. Device Master Records) in compliance with applicable regulations and to support Design Control and Risk Management activities.
- Create and maintain inspection procedures.
Required Experience:
- Typically requires a Bachelor's degree in Engineering, Science, Math or other related technical field.
- Experience in processing all relevant details, understanding and prioritizing their importance, and drawing clear and concise conclusions.
- Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects.
- Experience problem solving, overcoming obstacles, and reaching a positive and successful solution through mathematical or systematic operations.
- Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook).
- Position may require up to 10% travel.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status or any other legally protected characteristic.
Mexicali, B.C.
In 2002, Medline began delivering products in the Chicagoland area with a single truck. Today, Medline’s MedTrans transportation fleet has grown to more than 1,500 vehicles, delivering nearly 80% of Medline U.S. product sales and providing consistent, exceptional end-to-end supply chain service.
Medline has the largest owned transportation fleet of any healthcare product distributor in the U.S. And MedTrans has grown along with Medline over the past two decades, doubling the size of its fleet every five years, and continuing to diversify its vehicles and strategies to meet the company’s evolving portfolio of more than 300,000 products.
The current MedTrans fleet is comprised of semi trucks, box trucks and cargo vans to accommodate large and small deliveries. MedTrans delivers supplies to major hospital and healthcare systems, as well as ambulatory surgery centers, long-term care facilities, clinics, physician offices and more recently, residential homes.
MedTrans also seeks to minimize the impact of its deliveries on the environment. This includes implementing across-the-board fuel and emissions-reduction standards and practices: utilizing Dynamic Route Planning to reduce miles and improve trailer utilization; purchasing the most efficient diesel-fueled trucks; and incentivizing all drivers to avoid hard stops, heavy acceleration, high speeds and long periods of idling. Medline also has served as an Environmental Protection Agency SmartWay® Transport partner for the past 10 years, tracking and sharing information on the company’s fuel use and freight emissions.