Strategic Program Coordinator | The University of North Carolina at Charlotte - Military Veterans

Position Number: 010000 Department: Facilities Management (Adm) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: Reporting to the Executive Director, serve as senior administrative support for the unit. Administer departmental programs such as apprenticeship programs, etc., as assigned. Manage departmental funding sources as assigned. Assist with procurement functions, purchasing card activities, etc. Develop reporting tools such as complex spreadsheets, revenue and expense tracking, monthly reports, etc. Serve as a Financial Account Manager within Facilities Management. Manage the department's website content and messaging. Draft specialized publications, charts, representations, reports, standard operating procedures, customer communication tools, etc., as assigned. Assist in the development of new unit strategic initiatives; Create and update strategy maps, balanced scorecards, etc.; Monitor unit KPIs, strategic goals, performance metrics, etc. Participate in process improvement projects and other special projects, as assigned. Research external funding opportunities for FM; Communicate with FM departments/units, and campus customers to request and/or provide information; Use Microsoft Office Suite (Word, PowerPoint, Excel, and FrontPage) on a daily basis to create reports and correspondence and Google Chrome to send emails. Minimum Experience / Education: Required Minimum Qualifications: Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. University Preferred Qualifications: Graduation from a four-year college or university and one year of related experience; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Preferred Education Skills and Experience: Graduation from a four-year college or university Proven track record of excellent customer service. Demonstrated experience in a fast-paced environment (preferably within a higher education setting) where excellent customer service, communication, and analytical skills are required. Knowledge and skill with Google Applications (Gmail, Google Sheets, Google Docs & Google Forms), and Microsoft Office Suite with intermediate or advanced skills in using Excel. Ability to learn university systems and procedures including 49er Mart, Concur, Banner Finance, ARCHIBUS , etc. Administrative experience including office management, correspondence, website management, etc. Excellent communication and problem-resolution skills; Selected candidates must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.