Client Care Manager - Military Veterans

AppleOne is proud to present:
Client Care Manager

Ideal Candidate: Will have personal drive to work independently, like connect with people and caring for them, and analytical skills.

Compensation:
Base Salary: $50,000 + Bonus potential

PTO and paid holidays
Stipend benefits
Growth potential

Job Details: To convert a massive number of leads into appointments through personalized follow-up. This role’s activities directly affect the bottom line, and as such, they are deeply committed to the team achieving greater and greater levels of success, as well as to growing their own skills and developing into a leader within the team. This individual will take ownership of leads and actively systematize the conversion process for maximum effectiveness. They record their productivity and sales metrics and track the results in regular accountability meetings. This person has the organizational and time management skills necessary to handle the constant flow of leads coming in and the subsequent documentation, assignment, and follow-up of those leads. This individual must be highly trustworthy—in addition to being the first point of contact for the team, they will also have access to sensitive files and information regarding associates, customers, and finances.

• Follow up with prospects via email, phone calls, and other forms of communication to add them to the sales pipeline and generate qualified real estate leads


• Give accurate monthly and quarterly sales reports to the team to show progress toward company goals


• Qualify the incoming leads you generate for appointments with realtors and field agents to provide quick response times and meet their needs


• Expand client base by identifying business opportunities in target regions


• Use CRM to compile a list of all leads to ensure agents have up-to-date information to move through the listing and closing process


• Manage the sales database through the sales cycle


• Consult with real estate agents to ensure fiduciary service of the real estate transaction from initial contact through the listing agreement or buyer consultation


• Essential duties and responsibilities


• Manage cultivation of sales inquiries to convert leads to appointments


• Practice and follow scripts to deliver the team value proposition and handle objections


• Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents


• Manage database to ensure processes run smoothly and there is rigorous lead


• Understand and internalize evolving real estate trends in the local market


• Understand and adhere to local, state, and federal laws regarding real estate brokerage services

Requirements:

• Competitive and winning attitude - Must want to be #1


• Exceptional written, verbal, phone, and presentation skills


• Experience with an online Client Relationship Management (CRM) system


• Tech-savvy


• Passion to hunt (cold call), educate, and sell


• Determined and not easily intimidated


• Willingness to work hard


• Comfortable spending the majority of the workday on the phone talking to clients


• Extraordinary people skills and relationship-builder


• Problem-solving skills and results-oriented


• Exceptional telephone skills—ability to set and close appointments over the phone


• Ability to learn and internalize scripts and dialogues


• Organizational and time management skills


• Ambitious with proven ability to succeed


• Learning-based, proactive, and positive attitude


• Teachable Team player


• A real estate license or real estate experience is a plus

APPLY NOW


EEO/AA Employer/Vet/Disabled.



The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf



The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf



For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.



We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.



AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf



We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


#1115

Experienced (Non-Manager)