SYSTEMS ADMINISTRATOR, WBUR Engineering - Military Veterans
at HERC- Upper MidWest
SYSTEMS ADMINISTRATOR, WBUR Engineering
Tracking Code: 24500584861011
Job Description
SYSTEMS ADMINISTRATOR, WBUR Engineering
Category
Charles River Campus --> Professional
Job Location
BOSTON, MA, United States
Tracking Code
24500584861011
Salary Grade
Grade 49
Position Type
Full-Time/Regular
Who We Are & What We Can Offer You:
WBUR is Boston's NPR and a public media leader, producing exceptional journalism on-air, online, on demand and in real life. Our mission is to provide high quality journalism and enriching experiences that foster understanding, connection and community for an expanding circle of people. WBUR is member-supported and licensed to Boston University. Employees at WBUR are a team of professionals who value truth, diverse perspectives and candid debate, creating a culture of mutual respect, passion, and belonging. We've got exciting plans to keep innovating and building WBUR for the future. We're growing. And you'll grow too. We offer our employees a hybrid workplace, with a mix of remote, hybrid, and in-person work arrangements. We also offer Health and Well Being Benefits including: Gender Affirming Healthcare; Paid Time Off; Holidays & Intersession; Tuition Remission; and Professional Development through Boston University.
The Opportunity and Who You'll Work With:
As the WBUR IT Systems Administrator you'll be directly responsible for network management and upgrades, including switches, routers and firewalls. You'll also be directly responsible for management of WBUR server, desktops and disk array systems. Your responsibilities will also include maintenance, upgrades, patching, and diagnostic testing and repairs, as well as IT support for all WBUR remote activities including but not limited to remote broadcasts, offices and transmission facilities. You'll provide primary Helpdesk support for WBUR staff. This position has in-person requirements with the possibility for a hybrid option. Your participation in on-call rotation and holiday coverage is also required.
Required Skills
What You'll Need to Succeed:
Education and Experience:
- Bachelor's degree or equivalent/relevant experience
- 3-5 years of related experience
Additional Capabilities and Proficiencies:
- An excitement about WBUR's mission to provide an essential public good: high quality journalism and enriching experiences that foster understanding, connection and community
- Strong analytical and problem-solving skills
- Strong technical skills, including knowledge of network protocols and technologies, operating systems, and system administration tools
- Experience with network management tools and software
- Familiarity with industry standards and best practices for network monitoring and security
- Good communication skills and the ability to work closely with other IT staff and users to identify and resolve network-related issues
- Strong customer service and communication skills, ability to remain calm and patient under pressure
- Ability to explain technical concepts to non-technical users in a clear and understandable way
- Ability to work independently as well as part of a team
- Knowledge of relevant industry standards, regulations, and best practices.
Specific experience required:
- Experience with systems and user management within an active directory environment
- Office 365 applications
- SharePoint and One Drive
- Google Suite of applications
- Kace desktop management or equivalent
- Cisco VoIP including Jabber and WebEx desktop applications
- Cisco networking hardware
- Adobe Creative Suite including Audition
- Jamf
- Helpdesk application experience
- Microsoft desktop and server operating systems
- Hyper-V
- Apple operating systems
In an ongoing effort to enrich our organizational culture, WBUR is committed to building a staff and leadership team that reflects the diversity of our city, region and nation. Designing an organization where everyone thrives, creating connection and community that permeates our workplace, requires real change across all facets of what we do and who we are. We must hire, support, develop, advance and retain diverse talent at all levels of the organization with a standard of inclusive excellence. If you are excited by this opportunity and have a passion for our mission - whether you meet all or some of our criteria - we want to talk to you.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Skills
Job Location: BOSTON, MA
Position Type: Full-Time/Regular
Salary Grade: Grade 49
To apply, visit https://jobs.silkroad.com/BU/External/jobs/314803
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The Higher Education Recruitment Consortium (HERC) is a national nonprofit network of higher education and affiliated employers, committed to institutional collaboration, creating diverse workplaces, and assisting dual career couples. Searching for a job in higher ed? Our job board hosts over 30,000 faculty and staff jobs at workplaces that value diversity, equity, and inclusion. Set up your job seeker account today at: http://www.hercjobs.org For our member institutions, we offer recruitment and retention resources, vibrant regional networks, and a new online community of practice, HERConnect. All of our resources can help you advance inclusive excellence at your institution.