Parts Manager - Military Veterans
at John Deere
- Pay $40,000 - $60,000 / year
PURPOSE
Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes Parts Department processes. Attracts, retains, and effectively engages department personnel.
BASIC FUNCTIONS AND RESPONSIBILITIES
Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
Executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
Maintains and reviews monthly parts reports
Assists with the development and training of Parts Department personnel and completes performance reviews for Parts Department counter salespeople and other Parts staff (including Outside Parts Service & Sales, if applicable)
Assists with counter sales to support customer needs
Maintains all departmental tools, equipment, and vehicles in good working order
Submits parts warranty claims and parts return claims to the Central Warranty Administrator within the required time frame to receive maximum credits allowed
Promotes and merchandises parts and accessories, as required for part marketing plan
Executes annual Parts Department goals and budget, in alignment with the organizations financial and operational objectives
Performs other managerial duties, as required, and location functionality duties, as needed
Always conducts self so as to be an ambassador of the dealership
EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS
High School Diploma or equivalent experience
2+ year experience in Parts Department operations
Experience leading others
Ability to use standard desktop applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Basic understanding of financial principles relative to Parts Department operations
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Excellent customer service skills, required
Strong organizational skills and leadership abilities
Ability to operate a forklift, preferred
PHYSICAL DEMANDS
Weight Requirements: Lifting up to 50 lbs.
Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long duration of time
Visual: Working with PC, smart devices, and close detailed work
Driving: Occasional Short and long distances
Dexterity: Ability to grasp and manipulate standard tools and office equipment
Noise: Medium to High
USA
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.