Principal Admitting Worker - Financial Counselor | University of California San Francisco - Military Veterans

Under the supervision of the Admissions and Financial Counseling Supervisor, the Principal Admitting Worker is generally assigned a primary work unit, but may rotate or be assigned to any patient access area or site as outlined in departmental expectations. The primary assignment area is financial clearance of accounts, screening and assigning patient liabilities, securing deposits on self-pay accounts and collecting patient expected liability on routine/elective admissions , securing authorizations, performing price estimation, active daily management of Discharge not Billed accounts (DNB) and responding to financial counseling inquiry line. The responsibilities also include: greeting patients/families, patient identification, check-in, and interviewing and registering patients. The registration process includes gathering demographic and financial information, cash collection and accurately documenting accounts in APeX. The Principal Admitting Worker must understand their role and be able to provide superior customer service while consistently demonstrating and maintaining a high degree of professionalism. He or she is required to utilize a variety of hospital information systems to effectively communicate with patients, families, and visitors and to respond to inquiries in a proactive, efficient, and positive manner. This position requires cross-training in Financial Counseling and assisting with Senior Admitting Worker's functions as needed. The Principal Admitting Worker must comply with all guidelines put forth by the Medical Center Policies and Procedures. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $36.46 - $45.60 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html