Senior Manager, Donations - Military Veterans

Description

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

Brief Job Overview

This role is a supervisory position responsible for leading acquisition and complete submission of documentary standards from key stakeholders in South Asia. The position will also support the acquisition of free of cost materials from India donors for monograph development efforts by Reference Standard (RSL) and Compendial Development laboratories (CDL).

How will YOU create impact here at USP?

In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.

Roles and Responsibilities

• Lead and oversee all monograph acquisition efforts in South Asia Region.



• Identify and develop key contacts in India for acquiring documentary standards, materials and reference materials required for USP’s public standards development process, for new monographs, modernization activities, and compendial requests.



• Support donor recognition efforts, including but not limited to, visits, events, ET engagement, etc., as required



• Educate, support, and assist the sponsor of a potential monograph with guidance related to USP processes, requirements, and tools



• Deliver monograph materials/components to USP for further development by Science and USP Expert Committees, in an expeditious and efficient manner



• Support Procurement Team by identifying sources of free of cost material for efforts in CDL and RSL



• Coach, mentor, and guide donations staff on standards acquisition activities

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

Education:

• A Scientific Professional with Bachelor / Master’s degree in Pharmacy / Life Sciences / Chemistry / Biological Sciences with a business management degree/ MBA is preferred.

Experience for Manager level:

• A minimum of 9 years experience with atleast 5 years in a technical field(analytical background) and at least 4 year of experience in a customer facing role.

Experience for Sr. Manager level:

• A minimum of 12 years experience with atleast 7 years in a technical field(analytical background) and at least 5 years of experience in a customer facing role



• Basic understanding of pharmacopeia and use of compendial standards



• Basic understanding of pharmaceutical industry

Preferred Qualifications

• Experience in the pharmaceutical or Analytical R&D or bio-reagent industry and in customer facing roles



• Business management / MBA is preferred



• Candidates with Regulatory Affairs function experience is preferred



• Knowledge of project management



• Familiarity with Salesforce and Oracle EBS.



• Understand standards development operations, processes and cycle



• Experience in using KPIs and metrics to increase performance, improve process and close gaps



• Expertise in performance management and benchmarking (both internal and external)



• Experience in reporting on a variety of business processes and technologies



• Business analytics experience in a commercial entity a plus.



• Knowledge of pharmaceutical market dynamics a plus.

Organization Qualifications

• Ability to synthesize, organize data/information into actionable recommendations and shareholder impact



• Previous leadership experience within a business analytics setting



• The ability to influence without direct authority.



• Results driven with demonstrated successful outcomes.



• Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.



• Ability to handle multiple priorities in a fast-paced environment.



• Excellent written and verbal communications skills.



• Able to work flexible hours when needed, including travel between 40-60% of the time.

Frequent Contacts

Within USP India:

• India SCD- RPO



• Customer experience & service



• Purchase and Logistics team



• Compendial Development Lab



• Reference Standards Lab

USP-Rockville:

• Global Donations Team



• RS Technical Services



• Global SCD



• Customer Services



• Reference Standards Procurement Specialists



• Documentary Standards Scientists and management



• Reference Standards Scientists and management

External Contacts

• Pharma industry



• Trade Associations



• Authorized Distributor



• Customers



• Stakeholders



• Compendial contacts



• Purchase personnel



• Channel partner/distributor

Supervisory Responsibilities

Associate donations Manager, RPO India

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific

Job Category Customer Service

Job Type Full-Time