Patient Services Coordinator-Small Animal Emergency and Critical Care | Washington State University - Military Veterans

Patient Services Coordinator-Small Animal Emergency and Critical Care Online applications must be received before 12:00am on: October 18, 2024 If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 284F-YNCSNPS - Patient Services Coordinator Business Title: Patient Services Coordinator-Small Animal Emergency and Critical Care Employee Type: Classified Position Details: Summary of Duties: The position will coordinate and provide client support for the Emergency and Critical Care unit. Act as primary contact and liaison between general public, clients, referring veterinarians, and veterinary teaching hospital personnel; communicate with clients and referring veterinarians regarding hospitalized patients and follow-up patient care, follow-up diagnoses, diagnostic work-up, treatment (as deemed within the scope of knowledge of the PSC), cost estimates, cost updates, and hospital policy; communicate with the general public regarding Veterinary Teaching Hospital services, fees, and policies. Coordinate interdepartmental service consults and case transfers. Assist in orientating new rotation students by preparing appropriate orientation materials. Assist in orienting new interns, residents, students, and staff to the clerical operating procedures of the service. Required Qualifications: High school graduation or equivalent AND three years of general office experience or two years of office or customer service in a healthcare setting; OR equivalent education/experience. Preferred Qualifications: Experience working in veterinary clinic/setting. Experience providing coordination and support activities to clients and clinicians. Experience working in an ECC/ICU environment Current Vacancy: Small Animal Emergency and Critical Care, work schedule: Thursday-Sunday, 12:00pm-11:00pm Additional Information: Area/College: College of Veterinary Medicine Department Name: Veterinary Teaching Hospital City, State, Zip: Pullman, WA 99164 Department Link: https://vetmed.wsu.edu/ Monthly Salary: $3,558 to $4,740 | Range 41 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 . WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Civil-Service.pdf . Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/ . Overtime Eligibility: Overtime eligible. FTE: 100% This is a Permanent position. Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34 , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made. Application Instructions: Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications. External candidates, please upload all documents in the 'Resume/CV' section of your application. Internal candidates, please upload all documents in the 'Resume/Cover Letter' section of your application. All documents must be attached before submitting the application. The application cannot be edited once submitted. Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Applicants will be requested to provide contact information for professional references within the online application. Required Documents: Resume Cover Letter, highlighting background, experience and indicating position(s) of interest. Time Type: Full time Position Term: 12 Month WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply. WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu . Notice of Non-Discrimination WSU prohibits sex discrimination in any education program or activity that it operates complaint with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator . More information on WSU's policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement . To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSUJobs/job/Pullman-WA/Patient-Services-Coordinator-Small-Animal-Emergency-and-Critical-CareR-12521 Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-74e4fd6af5dec641a192c3600fdc6835